Justuno vs Customer.io Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Justuno | Customer.io | |
|---|---|---|
| Starts at | $39/mo | $100/mo |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | usage-based | usage-based |
Always Free
- 1 Team Seat
- 1 Live Workflow
- Default Segments
Lite
- 10 Team Seats
- 3 Custom Workflows
- Live Chat Support
- Standard Onboarding
Flex
Popular- Account Strategist
- Custom Segments
- Custom Properties
- Visibility Boost
- Personalized Onboarding
Enterprise
- Enterprise Hub
- Custom Team Roles
- Cross-Domain Reporting
Essentials
- 5k profiles (people + objects)
- AI Agent with core execution skills
- 1 million emails per month
- 2 object types
- Visual workflow builder
- LLM actions with 100K credit sample
- Email and community support
- Basic data integrations
Premium
- Custom profile volume & pricing
- Custom email volume & pricing
- 10 object types
- Elevated Agent limits + custom skills
- Daily Routines (scheduled tasks)
- Premium chat & email support
- 90-day onboarding support
- HIPAA Compliance*
- Premium data integrations
Enterprise
- Our best pricing on profile & email volume
- Custom Agent limits + execution skills
- Priority technical support
- Migration support*
- Dedicated Customer Success Manager*
- Dedicated hardware
- Audit logging & data governance
- Dedicated Technical Implementation Specialist*
- Shared Slack channel*
Justuno vs Customer.io FAQ
- Which one is cheaper?
- Justuno starts lower at $39/mo, compared to $100/mo for Customer.io.
- Can I use either one for free?
- Justuno has a free plan. Customer.io doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Justuno: At $39–$99/month for a conversion optimization and lead capture tool, they're priced accessibly against heavier platforms like Klaviyo or Attentive — clearly gunning for mid-market ecommerce brands that want more than a basic popup tool without enterprise-level spend. Customer.io: They're positioned mid-to-upper market for marketing automation — not trying to compete with Mailchimp on price, but undercutting Braze or Iterable on entry cost while targeting the same product-led growth companies. The $100 floor is accessible, but the annual Premium commitment signals they're really after funded startups and scaling SaaS teams.
Keep tabs on both.
We'll monitor pricing changes for Justuno and Customer.io and let you know when something moves.