Grafana Cloud vs IsDown Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Grafana Cloud | IsDown | |
|---|---|---|
| Starts at | $19/mo | $49/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | usage-based | hybrid |
Free
- All Grafana Cloud services, with limited usage
- Community support
- 14 days retention for metrics, logs, traces, profiles, & k6 performance tests
Pro
- Pay as you go above the Free tier
- 8X5 email support
- 13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests
Enterprise
- Premium support
- Custom retention
- Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)
Pro
- 30 Monitors
- 2 Boards
- 2 Status Pages
- 500 Subscribers
- 2 Admin Users
- All Notification Channels
- Basic Integrations
- 6 months of data
Premium
Popular- 70 Monitors
- 5 Boards
- 5 Status Pages
- 1,000 Subscribers
- 5 Admin Users
- All Notification Channels
- Most Integrations
- 12 months of data
- Admin SSO
- Authenticated Status Pages
Business
- 150 Monitors
- ∞ Boards
- ∞ Status Pages
- 2,000 Subscribers
- 15 Admin Users
- All Notification Channels
- All Integrations
- 24 months of data
- Admin SSO
- Authenticated Status Pages
- API Access
- MCP Server (New)
Enterprise
- More Monitors
- More Boards
- More Status Pages
- More Subscribers
- More Admin Users
- All Notification Channels
- All Integrations + Custom
- More historical data
- Admin SSO
- Authenticated Status Pages
- API Access
- MCP Server
- Custom Enterprise Agreement
- Dedicated Account Manager
Grafana Cloud vs IsDown FAQ
- Which one is cheaper?
- Grafana Cloud starts lower at $19/mo, compared to $49/mo for IsDown.
- Can I use either one for free?
- Grafana Cloud has a free plan. IsDown doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Grafana Cloud uses usage-based pricing, while IsDown goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Grafana Cloud: Grafana positions itself as the accessible middle ground between DIY self-hosted Grafana (cheap but painful) and Datadog or New Relic (powerful but eye-watering). They're going after cost-conscious engineering teams who want managed infrastructure without the sticker shock of the legacy APM players. IsDown: At $49-$179/mo before enterprise, IsDown sits mid-market — pricier than bare-bones uptime checkers but nowhere near what enterprise incident management platforms charge. They're clearly chasing growing teams and agencies who've outgrown a free monitor tool but don't need a full incident command center yet.
Still deciding? See the best Grafana Cloud alternatives or the best IsDown alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Grafana Cloud and IsDown and let you know when something moves.