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Patriot Software pricing teardown

https://www.patriotsoftware.com/pricing

Patriot splits pricing into two clearly priced product lines (Accounting and Payroll), each with a simple two-tier good-better structure and transparent self-serve pricing plus a limited-time promo. The hybrid flat-fee-plus-per-worker model for payroll is well explained via FAQ, but the promotional strikethrough pricing everywhere makes it hard to discern true steady-state cost, and there's no annual billing option.

Tier structure

Accounting Basic

$20/mo ($10 promo)

Accounting Premium

$30/mo ($15 promo)

Basic Payroll

$17/mo ($8.50 promo) + $2/worker paid

Full Service Payroll

$37/mo ($18.50 promo) + $2.50/worker paid

Value metric

flat monthly fee per product line, with payroll adding a per-worker-paid surcharge

How limits scale

Accounting tier price $20/mo $30/mo
Payroll base price $17/mo $37/mo
Per-worker payroll fee $2/worker $2.50/worker
Tax filing scope (Payroll) None (self-file) Federal, state, local, year-end filings

Escalation logic

Two separate product tracks (Accounting and Payroll) each offer a Basic and Premium/Full-Service tier, where the higher tier bundles everything in Basic plus added features like estimates, permissions, and full tax filing services.

Psychological anchors

  • Strikethrough pricing — Every plan shows a crossed-out 'regular' price next to a promotional half-price rate (e.g., $20 struck through to $10), making the discount feel large and urgent.
  • Time-limited promo banner — Site-wide banner ties the discount to '30 days free + 50% off for 6 months' and a national holiday tie-in, creating urgency to sign up now.
  • Most Popular badge — Accounting Basic and Basic Payroll are labeled 'Most Popular' in the feature comparison tables, nudging users toward the lower-cost entry tier rather than upsell.
  • Good-better tier framing — 'Everything in Basic, PLUS...' language on Premium/Full Service tiers frames upgrades as strictly additive, lowering perceived downgrade risk.
  • Free trial as entry anchor — 30-day free trial removes upfront commitment friction before the discounted pricing kicks in.

What this page is optimizing for

Self-serve conversion — prices are fully visible, CTAs are instant ('Create Account', 'See a Demo'), and the page is structured around low-friction signup rather than sales contact, though the accountant partner program hints at a secondary channel-sales motion.

Red flags

  • Promotional strikethrough pricing on nearly every number makes it unclear what the actual long-term price will be after 6 months.
  • No annual billing discount option is shown, unusual for a SaaS pricing page and a missed expansion lever.
  • Per-worker payroll fees and add-on fees (Time & Attendance, HR) are also shown with confusing promo/strikethrough pricing, adding cognitive load.
  • Two 'Most Popular' badges across two separate product families dilute the signal of the tactic.
  • Additional state filing fees ($12/month per state) and e-filing fees are buried in FAQ rather than the pricing table itself.

Best-practices scorecard

What works · 4

  • Visible prices — All four tiers show explicit monthly prices plus per-worker add-on costs directly on the page.
  • Value metric matches usage — Payroll's flat fee plus per-worker-paid charge scales fairly with business size and is explained in the FAQ.
  • Tier differences are scannable — Feature comparison tables clearly mark 'Everything in Basic, PLUS' plus detailed feature-by-feature tables below.
  • FAQ or objection handling — Dedicated FAQ section addresses per-worker fees, payment methods, multi-state filing, and mixing products.

Half measures · 3

  • Clear recommended tier — 'Most Popular' badges exist but appear on the entry-level tier, which is unusual and slightly undercuts upsell intent.
  • Trust signals present — Mentions of 'tax filing reliability guaranteed' and USA-based support build trust, but no customer logos, ratings, or review counts are shown on this page despite a separate Reviews nav link.
  • Clear CTAs per tier — Two global CTAs ('Create Account', 'See a Demo') sit above the tiers, but individual plan cards lack their own dedicated buttons.

What's missing · 1

  • Annual discount offered — No annual billing toggle or discount is present; only a temporary promotional discount.