TherapyNotes pricing teardown
https://www.therapynotes.com/pricingTherapyNotes uses a simple, transparent three-tier structure priced per clinician with clear per-user scaling and free non-clinical staff, plus a modular add-on menu for optional features. Pricing is fully visible with no 'contact sales' gating except for the Enterprise account manager perk, making this a strong self-serve conversion page, though the tier differences are thin and the add-on menu adds complexity.
Tier structure
Solo
$69/mo for one user
Group
$79/mo first clinician + $50/mo per additional
Enterprise (20+ Users)
$79/mo first clinician + $50/mo per additional
Value metric
per clinician/seat, with free non-clinical staff seats
How limits scale
Escalation logic
Tiers escalate primarily by team size rather than features: Solo is capped at one user, Group scales per additional clinician, and Enterprise is the same pricing model as Group but unlocked at 20+ users with a dedicated account manager thrown in.
Psychological anchors
- Free trial as entry anchor — 30-day free trial with no credit card required is pushed as the primary CTA above and below the pricing table, lowering signup friction rather than anchoring on price.
- Per-seat pricing consistency — Group and Enterprise share identical per-clinician pricing, using headcount rather than price tiers to segment customers, which anchors expectations that cost scales linearly and predictably with growth.
- Add-on menu as upsell anchor — Listing itemized add-ons (ePrescribe, TherapyFuel, Premium Telehealth) separately anchors the base plan as affordable while normalizing incremental spend for power users.
What this page is optimizing for
The page is optimized for self-serve conversion — prices are fully public, the trial requires no credit card, and CTAs ('Start My Free Trial') are repeated multiple times, indicating a low-friction signup funnel rather than enterprise lead-gen.
Red flags
- Enterprise tier has identical pricing to Group, so the only visible differentiator is a 20+ user threshold and an account manager, which may confuse buyers about why it's a separate tier.
- Add-on pricing (ePrescribe, MIPS, telehealth, billing) fragments the total cost of ownership, making true monthly spend hard to estimate from the pricing page alone.
- No annual discount or billing toggle is mentioned, missing a common lever to boost upfront commitment and reduce churn.
- No visual 'most popular' or recommended tier badge is described, leaving buyers without a clear default choice.
Best-practices scorecard
What works · 3
- Visible prices — All three tiers and every add-on show exact dollar figures with no 'contact us' pricing.
- Value metric matches usage — Per-clinician pricing with free non-clinical staff aligns cost with the people actually generating billable work.
- Trust signals present — Page cites a 4.9/5 rating from 3,078 reviews, a customer testimonial, and a 'Highest Rated EHR' award.
Half measures · 2
- Tier differences are scannable — Solo vs. Group is clear (1 user cap), but Group vs. Enterprise differs only by user-count threshold and an account manager.
- Clear CTAs per tier — Global 'Start My Free Trial' and 'Schedule a Demo' CTAs exist, but no distinct CTA button is described per individual tier.
What's missing · 3
- Clear recommended tier — No highlighted or 'most popular' plan is called out among Solo, Group, and Enterprise.
- Annual discount offered — No monthly/annual toggle or discount is mentioned anywhere in the text.
- FAQ or objection handling — No FAQ section is present; only a phone/email contact prompt for questions.