Connecteam vs Trainual Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Connecteam | Trainual | |
|---|---|---|
| Starts at | Custom | Custom |
| Number of plans | 13 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | flat-rate | custom |
Small Business
- All hubs and all features, entirely free for up to 10 users
Operations Basic
- Real-time clock in & out with GPS
- Unlimited jobs (clients, projects, etc.)
- Payroll integration
- Basic scheduling, including open shifts
- Unlimited checklists, forms, and tasks
- Fully customized app welcome screen
Operations Advanced
- Full time clock customization
- Auto clock out
- Up to 10 Geofence sites
- Advanced filters and bulk actions
- Schedule repeating shifts and templates
- Share live link of your schedule
- Conditional fields in forms
Operations Expert
- Unlimited sub-items
- Unlimited shift attachments
- Unlimited Geofence sites
- Auto assign shifts in the schedule
- Add up to 12 different schedules
- Unlimited shift-tasks
- Add shortcuts to shifts
- Time clock and forms auto-reports
- API access
- Webhook management
Operations Enterprise
- Unlimited time clocks and schedules
- Unlimited auto-reports
- Unlimited schedule shareable links
- Unlimited data layers
- Single Sign On (SSO)
- Two-factor authentication (2FA)
- Biometric app lock
- Personal success manager
- Increased API rate limits
Communications Basic
- Unlimited personal and group chats
- Unlimited media and file attachments
- Centralized company feed
- Engagement tracking and insights
- Unlimited custom user fields
- Fully customized app welcome screen
Communications Advanced
- Schedule chat messages for later
- Advanced chat conversation settings
- Live polls on the company feed
- Advanced privacy settings in directory
- Anonymous surveys
- Advanced threads control
- Automated Smart Groups
Communications Expert
- Add shortcuts in chat, updates, events
- Pop-up update with read confirmation
- Schedule feed updates for later
- Auto-translate feed updates
- New device-login alert
- Custom publishers for feed updates
- Pin feed posts to top of feed
- Organize the feed into topics
- API access
- AI Message Translation
- Webhook management
Communications Enterprise
- Unlimited storage in knowledge base
- Unlimited number of help desks
- Unlimited attachment types per update
- Single Sign On (SSO)
- Two-factor authentication (2FA)
- Biometric app lock
- Increased API rate limits
- Personal success manager
HR & Skills Basic
- Require approval for time off requests
- Course insights and completion status
- Celebrate birthdays and anniversaries
- Add a quiz to a course
- Create 5 custom recognition badges
- Fully customized app welcome screen
HR & Skills Advanced
- Up to 2 e-sign documents
- Add 9 time off policies with balance
- Set carryover limit in time off
- Unlimited courses
- Unlimited documents and packs
- Access course templates library
- Set required score in quizzes
- Set permissions in documents
HR & Skills Expert
- Up to 10 e-sign documents
- Unlimited time off policies with balance
- Deep permissions in time off
- Set course order and availability
- Require review process in documents
- Set document expiration date
- Team-based celebrations
- Limit time off requests time-frame
- Custom publishers for recognitions
- API access
- Webhook management
HR & Skills Enterprise
- Up to 30 e-sign documents
- Unlimited templates in courses
- Unlimited templates in knowledge base
- Unlimited custom recognition badges
- Single Sign On (SSO)
- Two-factor authentication (2FA)
- Biometric app lock
- Personal success manager
- Increased API rate limits
Core
- Unlimited AI-assisted documentation
- Flowcharts
- AI-powered knowledge search (with Q&A)
- 500+ customizable templates
- Unlimited video embedding
- Built-in screen recording
- Video storage (2 GB)
- Commenting & real-time collaboration
- File uploading
- Share content with anyone
- Content verification reminders
- Centralized software & tools hub
- In-app language translation
- Roles & responsibilities builder
- Train by group (role, department, location, etc.)
- Due dates
- Testing, tracking, & reporting
- Interactive employee directory & profiles
- Software & tools hub
- Mobile app & Chrome extension
- Version history (30 days)
- On-demand chat & email support
- Gamification
- Courses library
- Unlimited chat & email support
- Trainual University
- Trainual Community
- Implementation support
- Customer success (group coaching)
- HRIS/payroll & Slack integrations
- AI connectors
Pro
Popular- Individual training paths
- Training time estimates
- Content quality feedback
- Video uploading & hosting
- Auto-generated, searchable video transcriptions
- Video storage (15 GB)
- E-signatures (300/yr)
- Org chart
- Accountability/role chart
- The Delegation Planner™
- Version history (90 days)
- Customer Success Manager
- SCORM storage (5 GB)
- Required watch options for video
- Completion nudges
Premium
- Unlimited video storage
- Unlimited version history
- Unlimited e-signatures
- Custom branding
- Custom domain
- Single sign-on (SSO)
- SCORM storage (15 GB)
- Training path templates
- MCP server for custom AI agents
Enterprise
- API access & custom integration support
- SOC 2 security documentation access
- Extended implementation & migration
- Dedicated Customer Success Manager
- Organizational rollout support
- Implementation support (includes extended assistance, content migration, & rollout support)
- Quarterly account reviews
- Priority support
- SCORM storage (Talk to us)
Connecteam vs Trainual FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Connecteam has a free plan. Trainual doesn't — you'll need to pay from day one.
- How do they charge?
- Different approach here. Connecteam uses flat-rate pricing, while Trainual goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Connecteam: The free-for-10 offer positions them aggressively against Homebase, Deputy, and When I Work in the SMB deskless worker space. Custom pricing on everything above that suggests they're not trying to win on published price transparency — they're competing on bundled value and sales-assisted deals for larger frontline teams. Trainual: Hiding all prices behind a demo wall puts Trainual in the same bucket as HR/ops platforms trying to look enterprise-ready, even though its core use case (SOP and onboarding docs) is a commodity feature in tools like Notion or Scribe. They're betting that HR and ops buyers doing due diligence for a mid-market or larger company won't blink at a sales call, which likely prices out solopreneurs and tiny teams who'd rather self-serve.
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