Connecteam Pricing (2026)
Connecteam runs a hub-based flat-rate model where you pay separately for Operations, Communications, and HR & Skills — each with their own tier ladder. The value metric is essentially team size and feature depth, not per-seat, which is a meaningful differentiator for hourly and deskless workforce tools.
- Small Business
- $0/mo
- Operations Basic
- Contact Sales
- Operations Advanced
- Contact Sales
- Operations Expert
- Contact Sales
- Operations Enterprise
- Contact Sales
- Communications Basic
- Contact Sales
- Communications Advanced
- Contact Sales
- Communications Expert
- Contact Sales
- Communications Enterprise
- Contact Sales
- HR & Skills Basic
- Contact Sales
- HR & Skills Advanced
- Contact Sales
- HR & Skills Expert
- Contact Sales
- HR & Skills Enterprise
- Contact Sales
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Small Business
- All hubs and all features, entirely free for up to 10 users
Operations Basic
- Real-time clock in & out with GPS
- Unlimited jobs (clients, projects, etc.)
- Payroll integration
- Basic scheduling, including open shifts
- Unlimited checklists, forms, and tasks
- Fully customized app welcome screen
Operations Advanced
- Full time clock customization
- Auto clock out
- Up to 10 Geofence sites
- Advanced filters and bulk actions
- Schedule repeating shifts and templates
- Share live link of your schedule
- Conditional fields in forms
Operations Expert
- Unlimited sub-items
- Unlimited shift attachments
- Unlimited Geofence sites
- Auto assign shifts in the schedule
- Add up to 12 different schedules
- Unlimited shift-tasks
- Add shortcuts to shifts
- Time clock and forms auto-reports
- API access
- Webhook management
Operations Enterprise
- Unlimited time clocks and schedules
- Unlimited auto-reports
- Unlimited schedule shareable links
- Unlimited data layers
- Single Sign On (SSO)
- Two-factor authentication (2FA)
- Biometric app lock
- Personal success manager
- Increased API rate limits
Communications Basic
- Unlimited personal and group chats
- Unlimited media and file attachments
- Centralized company feed
- Engagement tracking and insights
- Unlimited custom user fields
- Fully customized app welcome screen
Communications Advanced
- Schedule chat messages for later
- Advanced chat conversation settings
- Live polls on the company feed
- Advanced privacy settings in directory
- Anonymous surveys
- Advanced threads control
- Automated Smart Groups
Communications Expert
- Add shortcuts in chat, updates, events
- Pop-up update with read confirmation
- Schedule feed updates for later
- Auto-translate feed updates
- New device-login alert
- Custom publishers for feed updates
- Pin feed posts to top of feed
- Organize the feed into topics
- API access
- AI Message Translation
- Webhook management
Communications Enterprise
- Unlimited storage in knowledge base
- Unlimited number of help desks
- Unlimited attachment types per update
- Single Sign On (SSO)
- Two-factor authentication (2FA)
- Biometric app lock
- Increased API rate limits
- Personal success manager
HR & Skills Basic
- Require approval for time off requests
- Course insights and completion status
- Celebrate birthdays and anniversaries
- Add a quiz to a course
- Create 5 custom recognition badges
- Fully customized app welcome screen
HR & Skills Advanced
- Up to 2 e-sign documents
- Add 9 time off policies with balance
- Set carryover limit in time off
- Unlimited courses
- Unlimited documents and packs
- Access course templates library
- Set required score in quizzes
- Set permissions in documents
HR & Skills Expert
- Up to 10 e-sign documents
- Unlimited time off policies with balance
- Deep permissions in time off
- Set course order and availability
- Require review process in documents
- Set document expiration date
- Team-based celebrations
- Limit time off requests time-frame
- Custom publishers for recognitions
- API access
- Webhook management
HR & Skills Enterprise
- Up to 30 e-sign documents
- Unlimited templates in courses
- Unlimited templates in knowledge base
- Unlimited custom recognition badges
- Single Sign On (SSO)
- Two-factor authentication (2FA)
- Biometric app lock
- Personal success manager
- Increased API rate limits
AI Pricing Analysis
Pricing Model
Connecteam runs a hub-based flat-rate model where you pay separately for Operations, Communications, and HR & Skills — each with their own tier ladder. The value metric is essentially team size and feature depth, not per-seat, which is a meaningful differentiator for hourly and deskless workforce tools.
Tier Strategy
The free Small Business plan is a genuine all-access pass for teams under 10, making it a no-brainer land play for small operators. Upgrade pressure kicks in the moment you cross that 10-user threshold or need advanced automation, reporting, or integrations — and since paid tiers are custom-quoted, enterprise sales likely targets mid-market and above.
Competitive Positioning
The free-for-10 offer positions them aggressively against Homebase, Deputy, and When I Work in the SMB deskless worker space. Custom pricing on everything above that suggests they're not trying to win on published price transparency — they're competing on bundled value and sales-assisted deals for larger frontline teams.
Growth Lever
The 10-user ceiling on the free plan is the primary forcing function — growth alone triggers conversion. Beyond that, teams get upsold on hub combinations (you might start with Operations and later need HR & Skills), and the Expert/Enterprise tiers likely gate advanced analytics, integrations, and admin controls that scaling ops teams can't live without.
Connecteam Pricing FAQ
- How much does Connecteam cost?
- Pricing is custom — you'll need to talk to their sales team for a quote.
- Is there a free plan?
- Yes. The "Small Business" plan is free forever, not just a trial. You get all hubs and all features, entirely free for up to 10 users. It's enough to evaluate the product before upgrading.
- Can I try it before paying?
- Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
- How does the pricing work?
- Connecteam runs a hub-based flat-rate model where you pay separately for Operations, Communications, and HR & Skills — each with their own tier ladder. The value metric is essentially team size and feature depth, not per-seat, which is a meaningful differentiator for hourly and deskless workforce tools.
- Is there a discount for annual billing?
- Save 18% with yearly billing.
- Which plan makes sense for me?
- The free Small Business plan is a genuine all-access pass for teams under 10, making it a no-brainer land play for small operators. Upgrade pressure kicks in the moment you cross that 10-user threshold or need advanced automation, reporting, or integrations — and since paid tiers are custom-quoted, enterprise sales likely targets mid-market and above.
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Comparing Connecteam to something specific? Try Connecteam vs 15Five, Connecteam vs 360Learning, or Connecteam vs 7shifts.
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