Connecteam Pricing (2026)
Connecteam splits its product into three separate Hubs — Operations, Communications, and HR & Skills — each sold on its own Basic/Advanced/Expert/Enterprise ladder, and every tier is quote-gated so you can't see what you're paying per seat until you talk to sales. The real value metric is headcount plus which Hub(s) you need, meaning a 50-person team could pay wildly different amounts depending on whether they need one Hub or all three.
- Small Business Plan
- $0/mo
- Operations Basic
- Contact Sales
- Operations Advanced
- Contact Sales
- Operations Expert
- Contact Sales
- Operations Enterprise
- Contact Sales
- Communications Basic
- Contact Sales
- Communications Advanced
- Contact Sales
- Communications Expert
- Contact Sales
- Communications Enterprise
- Contact Sales
- HR & Skills Basic
- Contact Sales
- HR & Skills Advanced
- Contact Sales
- HR & Skills Expert
- Contact Sales
- HR & Skills Enterprise
- Contact Sales
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Small Business Plan
Operations Basic
- Real-time clock in & out with GPS
- Unlimited jobs (clients, projects, etc.)
- Payroll integration
- Basic scheduling, including open shifts
- Unlimited checklists, forms, and tasks
- Fully customized app welcome screen
Operations Advanced
- Full time clock customization
- Auto clock out
- Up to 10 Geofence sites
- Advanced filters and bulk actions
- Schedule repeating shifts and templates
- Share live link of your schedule
- Conditional fields in forms
Operations Expert
- Unlimited sub-items
- Unlimited shift attachments
- Unlimited Geofence sites
- Auto assign shifts in the schedule
- Add up to 12 different schedules
- Unlimited shift-tasks
- Add shortcuts to shifts
- Time clock and forms auto-reports
- API access
- Webhook management
Operations Enterprise
- Unlimited time clocks and schedules
- Unlimited auto-reports
- Unlimited schedule shareable links
- Unlimited data layers
- Single Sign On (SSO)
- Two-factor authentication (2FA)
- Biometric app lock
- Personal success manager
- Increased API rate limits
Communications Basic
- Unlimited personal and group chats
- Unlimited media and file attachments
- Centralized company feed
- Engagement tracking and insights
- Unlimited custom user fields
- Fully customized app welcome screen
Communications Advanced
- Schedule chat messages for later
- Advanced chat conversation settings
- Live polls on the company feed
- Advanced privacy settings in directory
- Anonymous surveys
- Advanced threads control
- Automated Smart Groups
Communications Expert
- Add shortcuts in chat, updates, events
- Pop-up update with read confirmation
- Schedule feed updates for later
- Auto-translate feed updates
- New device-login alert
- Custom publishers for feed updates
- Pin feed posts to top of feed
- Organize the feed into topics
- API access
- AI Message Translation
- Webhook management
Communications Enterprise
- Unlimited storage in knowledge base
- Unlimited number of help desks
- Unlimited attachment types per update
- Single Sign On (SSO)
- Two-factor authentication (2FA)
- Biometric app lock
- Increased API rate limits
- Personal success manager
HR & Skills Basic
- Require approval for time off requests
- Course insights and completion status
- Celebrate birthdays and anniversaries
- Add a quiz to a course
- Create 5 custom recognition badges
- Fully customized app welcome screen
HR & Skills Advanced
- Up to 2 e-sign documents
- Add 9 time off policies with balance
- Set carryover limit in time off
- Unlimited courses
- Unlimited documents and packs
- Access course templates library
- Set required score in quizzes
- Set permissions in documents
HR & Skills Expert
- Up to 10 e-sign documents
- Unlimited time off policies with balance
- Deep permissions in time off
- Set course order and availability
- Require review process in documents
- Set document expiration date
- Team-based celebrations
- Limit time off requests time-frame
- Custom publishers for recognitions
- API access
- Webhook management
HR & Skills Enterprise
- Up to 30 e-sign documents
- Unlimited templates in courses
- Unlimited templates in knowledge base
- Unlimited custom recognition badges
- Single Sign On (SSO)
- Two-factor authentication (2FA)
- Biometric app lock
- Personal success manager
- Increased API rate limits
Does Connecteam have a free plan?
Yes: the Small Business Plan plan is free forever, not a time-limited trial. Paid tiers also come with a free trial (14 days), no credit card required.
AI Pricing Analysis
Pricing Model
Connecteam splits its product into three separate Hubs — Operations, Communications, and HR & Skills — each sold on its own Basic/Advanced/Expert/Enterprise ladder, and every tier is quote-gated so you can't see what you're paying per seat until you talk to sales. The real value metric is headcount plus which Hub(s) you need, meaning a 50-person team could pay wildly different amounts depending on whether they need one Hub or all three.
Tier Strategy
Basic tiers are built for teams that just need the core function of that Hub (say, basic scheduling or basic messaging), while Advanced and Expert add the workflow depth — approvals, automations, deeper reporting — that ops-heavy or compliance-heavy teams need as they scale. Enterprise is the catch-all for orgs that need custom contracts, SSO, or multi-Hub bundling, and the upgrade trigger is usually hitting a feature wall (like needing GPS tracking or advanced HR document management) rather than just adding users.
Competitive Positioning
The free-for-10-users Small Business Plan is a sharp wedge to undercut Deputy, When I Work, and other deskless-workforce tools that charge from user one — that's Connecteam playing the value option for very small teams. But once you're past 10 users and into custom-quoted Hub tiers, they're competing more on breadth (three product lines in one platform) than on being the cheapest per-seat option.
Growth Lever
Growth is engineered around two axes: crossing the 10-user free threshold, and needing capabilities siloed in higher tiers or entirely different Hubs (e.g., a team that started with Communications Basic for chat eventually needs HR & Skills for onboarding compliance). Because pricing is hidden behind a quote wall, expansion revenue likely comes from sales-assisted upsells into higher tiers and multi-Hub bundles rather than self-serve feature unlocks.
Connecteam Pricing FAQ
- How much does Connecteam cost?
- Pricing is custom — you'll need to talk to their sales team for a quote.
- Is there a free plan?
- Yes. The "Free" plan is free forever, not just a trial. It's enough to evaluate the product before upgrading.
- Can I try it before paying?
- Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
- How does the pricing work?
- Connecteam splits its product into three separate Hubs — Operations, Communications, and HR & Skills — each sold on its own Basic/Advanced/Expert/Enterprise ladder, and every tier is quote-gated so you can't see what you're paying per seat until you talk to sales. The real value metric is headcount plus which Hub(s) you need, meaning a 50-person team could pay wildly different amounts depending on whether they need one Hub or all three.
- Is there a discount for annual billing?
- Yearly save 18%.
- Which plan makes sense for me?
- Basic tiers are built for teams that just need the core function of that Hub (say, basic scheduling or basic messaging), while Advanced and Expert add the workflow depth — approvals, automations, deeper reporting — that ops-heavy or compliance-heavy teams need as they scale. Enterprise is the catch-all for orgs that need custom contracts, SSO, or multi-Hub bundling, and the upgrade trigger is usually hitting a feature wall (like needing GPS tracking or advanced HR document management) rather than just adding users.
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