HappyFox vs Chatwoot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Help Desk
- AI-powered omni-channel support platform. Also available with unlimited agent pricing.
Contact Center Suite
- Complete CCaaS platform, one bundled price. All AI products included with no additional per-seat fees.
HappyFox CRM
- The only AI-native CRM designed for SaaS companies. One year free for eligible startups.
Service Desk
- Modern IT service management with assets, changes and approvals, deploy fast.
HappyFox AI
- AI that shows up at every ticket to help your team resolve tickets fast.
Autopilot
- Autonomous AI agents that resolve repetitive tasks end-to-end.
Assist AI
- AI assistant for employee support inside Slack & Teams.
Chatbot
- Resolve questions and give instant resolution. Deflect up to 70% of your tickets.
Workflows
- End-to-end process automation across your support stack.
HappyFox AEO
- Answer Engine Optimization - Own how AI represents your brand.
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
HappyFox vs Chatwoot FAQ
- Which one is cheaper?
- HappyFox starts lower at $1/mo, compared to $19/mo for Chatwoot.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. HappyFox uses hybrid pricing, while Chatwoot goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. HappyFox: At $24/agent for Help Desk, they're undercutting Zendesk and Freshdesk's mid-tier plans while still offering a credible feature set — this is a deliberate 'enterprise features at SMB prices' play. They're not going after the free-tier-forever crowd (Zoho, HubSpot) but they're clearly trying to poach teams that feel priced out of Zendesk Suite. Chatwoot: Chatwoot is playing the affordable open-source-friendly angle hard — $39/seat Business tier undercuts Intercom and Zendesk significantly, and the free plan for open source projects is a direct community acquisition move. They're not chasing enterprise logos; they're trying to win dev-adjacent teams and scrappy support orgs who'd otherwise self-host.
Keep tabs on both.
We'll monitor pricing changes for HappyFox and Chatwoot and let you know when something moves.