Microsoft Teams vs Aircall Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Microsoft Teams | Aircall | |
|---|---|---|
| Starts at | $4/mo | $30/mo |
| Number of plans | 3 | 3 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | per-seat | per-seat |
Microsoft 365 Business Standard with Copilot
- Work-grounded Copilot in apps such as Word, Excel, PowerPoint, Outlook, and Microsoft Teams
- Reasoning AI for research and data analysis
- Core identity and access management for up to 300 users
- Desktop, web, and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, meet, and host webinars with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Loop, Clipchamp, Bookings, Planner, and Forms)
- Secure AI built for work, powered by Work IQ, with access to create and use agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft 365 Business Basic
- Core identity and access management for up to 300 users
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, and meet with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Bookings, Planner, and Forms)
- AI chat experience with web grounding, writing assistance, data analysis, and access to agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft Teams Essentials
Popular- Chat, call, and video conferencing
- Real-time collaboration with file sharing, tasks, and polling
- Team meeting recordings with transcripts and live captions (English)
- 10 GB of cloud storage per user
- Data encryption for meetings, chats, calls, and files
- Anytime phone and web support
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Microsoft Teams vs Aircall FAQ
- Which one is cheaper?
- Microsoft Teams starts lower at $4/mo, compared to $30/mo for Aircall.
- Can I use either one for free?
- Neither has a free plan. But Microsoft Teams offers a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Microsoft Teams: At $4/seat, Teams Essentials undercuts Slack and Zoom's paid tiers to grab teams that don't want to pay for a standalone chat tool. But Microsoft's real strategy is bundling — they're not trying to win on Teams pricing alone, they're using it as a low-cost wedge to pull people into the much pricier M365 ecosystem. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost.
Still deciding? See the best Microsoft Teams alternatives or the best Aircall alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Microsoft Teams and Aircall and let you know when something moves. See how competitor pricing monitoring works.