CallRail vs Crazy Egg Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Lead Tracking
- 5 numbers and 250 minutes
- Call & text tracking and attribution
- Call recording and routing
- Call transcription and analysis
- Automation rules
Lead Tracking Complete
- Form tracking & attribution
- Custom form builder
- Multi-touch CPL reporting
Lead Conversion
- Call summaries & sentiment analysis
- Conversation trend reports
- Automatic conversion tagging
- Coaching & conversion tools
Lead Conversion Complete
- Form tracking & attribution
- Custom form builder
- Multi-touch CPL reporting
- Call summaries & sentiment analysis
- Conversation trend reports
- Automatic conversion tagging
- Coaching & conversion tools
Analytics
- Heatmaps
- Session Recordings
- Web Analytics
- Surveys (unlimited responses)
- Error Tracking
- Conversion Funnels
- AI Analysis
- Unlimited website domains
- Unlimited team members
- Tracked Pageviews Capacity
- Recordings Capacity
- Recordings Visibility Limit
- Live Activity Feed
- Connected GA4 Properties
- Conversion Analytics
- Surveys
- Remove Crazy Egg Watermark
- Number of Websites Included
- Number of Team Members
- Server-side Conversions API
- Role-based Access Control
Growth
Popular- Heatmaps
- Session Recordings
- Web Analytics
- Surveys (unlimited responses)
- Error Tracking
- Conversion Funnels
- AI Analysis
- Unlimited website domains
- Unlimited team members
- A/B Testing
- Targeting by device type
- CTAs
- Tracked Pageviews Capacity
- Recordings Capacity
- Recordings Visibility Limit
- Live Activity Feed
- Connected GA4 Properties
- Conversion Analytics
- GA4 Integration for A/B Testing
- Audience Targeting
- Surveys
- Remove Crazy Egg Watermark
- Number of Websites Included
- Number of Team Members
- Server-side Conversions API
- Role-based Access Control
Enterprise
- AI Data Connectors
- Personalization (full targeting)
- SAML Single Sign-On (SSO)
- Compliance Audit Log
- Model Context Protocol (MCP)
- Heatmaps
- Session Recordings
- Web Analytics
- Error Tracking
- Conversion Analytics
- Conversion Funnels
- A/B Testing
- GA4 Integration for A/B Testing
- CTAs
- Audience Targeting
- Surveys
- Remove Crazy Egg Watermark
- AI Analysis
- Export Heatmaps & Recordings in AI Format
- Number of Websites Included
- Number of Team Members
- Server-side Conversions API
- Priority Support
- Live Onboarding & Training
- Role-based Access Control
- Single Sign-On (SSO)
- Compliance Audit Log
CallRail vs Crazy Egg FAQ
- Which one is cheaper?
- Crazy Egg is the cheaper option, starting at $29/mo vs $50/mo for CallRail.
- Can I use either one for free?
- Crazy Egg has a free plan. CallRail doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. CallRail uses hybrid pricing, while Crazy Egg goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. CallRail: CallRail sits mid-market — pricier than bare-bones call tracking tools but cheaper than full revenue-attribution platforms like Invoca. They're clearly going after SMB and mid-size marketing teams who want call analytics without needing an enterprise sales cycle to get a quote. Crazy Egg: Crazy Egg sits in the budget-to-mid tier of the heatmap/session recording space, undercutting Hotjar and FullStory on entry price while staying accessible to SMBs. They're clearly going after cost-conscious teams who want visual analytics without paying enterprise rates — not trying to compete with Contentsquare on sophistication.
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