Chaport vs Intercom Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Chaport pricing | Intercom pricing | |
|---|---|---|
| Starts at | $39/mo | $29/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
Essential
- Fin for service, sales & ecommerce
- Messenger
- Shared inbox and ticketing system
- Pre-built reports
Advanced
- Multiple team Inboxes
- Workflows automation builder
- Round robin assignment
- Private and multilingual Help Center
Expert
- SSO & identity management
- HIPAA support
- Service level agreements (SLAs)
- Multibrand Messenger / Help Center
Fin AI Agent
- Set up in under an hour on your current helpdesk
- Answers email, live chat, phone and more
- Customizable tone & answer length
Chaport vs Intercom FAQ
- Which one is cheaper?
- Intercom is the cheaper option, starting at $29/mo vs $39/mo for Chaport.
- Can I use either one for free?
- Chaport has a free plan. Intercom doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Chaport uses per-seat pricing, while Intercom goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers. Intercom: At $132 per seat for the top tier, Intercom sits firmly in the premium camp, well above budget helpdesks and priced to compete with the Zendesk and Salesforce Service Cloud crowd. The 93% Early Stage startup discount is the tell: they're willing to eat margin now to lock in high-growth companies before a cheaper rival does.
Still deciding? See the best Chaport alternatives or the best Intercom alternatives, ranked with verified pricing.
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