Close vs Microsoft Dynamics 365 Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Close | Microsoft Dynamics 365 | |
|---|---|---|
| Starts at | $19/mo | $65/mo |
| Number of plans | 4 | 5 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | per-seat |
Solo
- Limited to 1 user
- Limited to 10k leads
- Workflows not included
- Includes 500 AI credits per user/month
- Use Chloe & AI features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
Essentials
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- Workflows not included
- Includes 1,000 AI credits per user/month
- Use Chloe & AI features
Growth
Popular- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
- Includes 1,500 AI credits per user/month
- Use Chloe & AI features
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
Scale
- Role-based access & permissions
- Lead visibility rules
- Predictive dialer
- Unlimited call recording retention
- Live call coaching
- Includes 2,000 AI credits per user/month
- Use Chloe & AI features
- Unlimited contacts & leads
- Team collaboration features
- Built-in forms, email, calling & SMS
- Centralized inbox & task list
- Automated workflows
- Use Chloe in Workflows
- Power dialer
- Custom activities
- Send bulk email
Dynamics 365 Sales free trial
Dynamics 365 Sales Professional
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
Dynamics 365 Sales Enterprise Edition
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Custom apps
- Advanced sales force automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Copilot capabilities in Outlook
- Copilot capabilities in Microsoft Teams
Dynamics 365 Sales Premium
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Custom apps
- Advanced sales force automation
- Conversation intelligence
- Sales engagement
- Advanced sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Copilot capabilities in Outlook
- Copilot capabilities in Microsoft Teams
- Copilot Credits to run pre-built and custom agents
Microsoft Relationship Sales
- Conversation intelligence
- Sales engagement
- LinkedIn Sales Navigator
- Requires a 10-seat minimum
- Contact a Dynamics 365 sales specialist for pricing information
Close vs Microsoft Dynamics 365 FAQ
- Which one is cheaper?
- Close starts lower at $19/mo, compared to $65/mo for Microsoft Dynamics 365.
- Can I use either one for free?
- Microsoft Dynamics 365 has a free plan. Close doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Close: Close sits in the mid-market band — cheaper than Salesforce or HubSpot Sales Hub, but priced above lightweight tools like Pipedrive at the entry level. They're clearly targeting SMB sales teams who want a purpose-built outbound CRM without enterprise complexity or enterprise pricing. Microsoft Dynamics 365: This sits mid-to-premium against Salesforce and HubSpot — cheaper than Salesforce's top-end Enterprise/Unlimited tiers but pricier than HubSpot's equivalent mid-tier. Microsoft's real edge is bundling with the Microsoft 365/Teams ecosystem, so they're really going after enterprises already locked into Azure and Office who don't want to stitch together a separate CRM stack.
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