CloudTalk vs Microsoft Teams Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| CloudTalk | Microsoft Teams | |
|---|---|---|
| Starts at | $25/mo | $4/mo |
| Number of plans | 3 | 3 |
| Free plan | — | — |
| Free trial | ||
| Pricing model | per-seat | per-seat |
Starter
- Make and take calls 24/7 with AI Voice Agents
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
Essential
- Make and take calls 24/7 with AI Voice Agents
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
Expert
Popular- Make and take calls 24/7 with AI Voice Agents
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
Microsoft 365 Business Standard with Copilot
- Work-grounded Copilot in apps such as Word, Excel, PowerPoint, Outlook, and Microsoft Teams
- Reasoning AI for research and data analysis
- Core identity and access management for up to 300 users
- Desktop, web, and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, meet, and host webinars with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Loop, Clipchamp, Bookings, Planner, and Forms)
- Secure AI built for work, powered by Work IQ, with access to create and use agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft 365 Business Basic
- Core identity and access management for up to 300 users
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, and meet with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Bookings, Planner, and Forms)
- AI chat experience with web grounding, writing assistance, data analysis, and access to agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft Teams Essentials
Popular- Chat, call, and video conferencing
- Real-time collaboration with file sharing, tasks, and polling
- Team meeting recordings with transcripts and live captions (English)
- 10 GB of cloud storage per user
- Data encryption for meetings, chats, calls, and files
- Anytime phone and web support
CloudTalk vs Microsoft Teams FAQ
- Which one is cheaper?
- Microsoft Teams is the cheaper option, starting at $4/mo vs $25/mo for CloudTalk.
- Can I use either one for free?
- Neither has a free plan. But CloudTalk and Microsoft Teams offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Microsoft Teams: At $4–$7 for the entry tiers, they're undercutting Slack's paid plans and going toe-to-toe with Google Workspace — this is a volume play to win SMBs already in the Microsoft ecosystem. The $23.50 Copilot tier is a deliberate premium move, betting that AI features justify nearly 3x the cost of Basic.
Still deciding? See the best CloudTalk alternatives or the best Microsoft Teams alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for CloudTalk and Microsoft Teams and let you know when something moves.