CloudTalk vs Slack Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| CloudTalk pricing | Slack pricing | |
|---|---|---|
| Starts at | $25/mo | $8/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- Make and take calls 24/7 with AI Voice Agents
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
Essential
- Make and take calls 24/7 with AI Voice Agents
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
Expert
Popular- Make and take calls 24/7 with AI Voice Agents
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
Free
- 90 days of message history
- Up to 10 apps
- 1:1 meetings
- 1:1 external messages
Pro
- Unlimited message history
- Unlimited app integrations
- Group meetings
- Group external messages
- Basic AI
- AI conversation summaries
Business+
Popular- Unlimited message history
- Unlimited app integrations
- Group meetings
- Group external messages
- Advanced AI
- AI conversation summaries
- Slackbot (personal AI agent) (New)
- AI workflow generation
- AI search
- AI daily recaps
- AI file summaries
- SAML-based single sign-on
- SCIM user management
Enterprise+
- Unlimited message history
- Unlimited app integrations
- Group meetings
- Group external messages
- Enterprise-Grade AI
- AI conversation summaries
- Slackbot (personal AI agent) (New)
- AI workflow generation
- Enterprise search
- AI daily recaps
- AI file summaries
- Multiple SAML configurations
- SCIM user management
- EMM integration support
- Native data loss prevention
CloudTalk vs Slack FAQ
- Which one is cheaper?
- Slack is the cheaper option, starting at $8/mo vs $25/mo for CloudTalk.
- Can I use either one for free?
- Slack has a free plan. CloudTalk doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. CloudTalk: CloudTalk sits in the mid-market lane for call center software — pricier than bare-bones VoIP tools but cheaper than enterprise contact center platforms like Five9 or NICE CXone. They're clearly chasing SMBs and scaling sales/support teams who want call center features without an enterprise price tag or a sales-assisted buying process. Slack: Slack sits at the premium end of team chat — Teams is bundled free with Microsoft 365, and other chat tools undercut on price, so Slack's whole pitch is that the UX and integration ecosystem justify paying more per seat. They're not fighting on price; they're betting companies already sold on Slack culture won't switch for a cheaper alternative.
Still deciding? See the best CloudTalk alternatives or the best Slack alternatives, ranked with verified pricing.
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