CloudTalk vs Zoom Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| CloudTalk pricing | Zoom pricing | |
|---|---|---|
| Starts at | $25/mo | $14/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- Make and take calls 24/7 with AI Voice Agents
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
Essential
- Make and take calls 24/7 with AI Voice Agents
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
Expert
Popular- Make and take calls 24/7 with AI Voice Agents
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
Basic
- 40 minutes per meeting
- 100 participants per meeting
- Meeting summaries (for 3 hosted meetings per month)
- AI queries (20 per month)
- AI note-taking (3 uses per month)
- Instant messaging
- VoIP calling
- 3 editable whiteboards
- 5 two-minute clips
- Limited AI capabilities
- AI help me write (Canvas) (3 docs per month)
- Connect Gmail/Outlook in Zoom
- Sync Google/Microsoft calendars
- Surface, manage, and complete tasks
- One place for your Zoom files
Pro
Popular- 30 hours per meeting
- 100 participants per meeting
- Unlimited AI note-taking
- Basic AI queries
- Agentic search
- Workflows in Zoom
- Unlimited meeting summaries
- Unlimited in meeting questions
- Create custom meeting summary templates (8 per month)
- Group videos in channels (25 unique viewers)
- Zoom recordings, Clips, and uploads
- Unlimited AI document creation
- Unlimited clips
- Custom avatars (3 mins per month)
- Zoom Mail
- Zoom Calendar
- 10 GB per user
- Live Chat Support
Business
- 300 participants per meeting
- Company branding, vanity URLs, and custom mail domain with Zoom Mail service
- Offer appointment bookings — one-on-one, group, or round robin, any duration
- Leads route to the right person, pay before the meeting*, and send automated reminders to reduce no shows
- Single sign-on (SSO) and managed domains
- Information barriers, data loss prevention and archival APIs for regulated teams
- Unlimited Whiteboards, custom templates, facilitation tools (timer, presentation mode and voting)
- Multi-region storage and media control
- Device management
Enterprise
- 1000 participants per meeting
- Full-featured PBX
- 500 attendees
- Rooms
- Workspace Reservation
- Visitor Management
- Translated captions
- Customer managed key
- Hybrid cloud
- Contact management network
CloudTalk vs Zoom FAQ
- Which one is cheaper?
- Zoom is the cheaper option, starting at $14/mo vs $25/mo for CloudTalk.
- Can I use either one for free?
- Zoom has a free plan. CloudTalk doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. CloudTalk: CloudTalk sits in the mid-market lane for call center software — pricier than bare-bones VoIP tools but cheaper than enterprise contact center platforms like Five9 or NICE CXone. They're clearly chasing SMBs and scaling sales/support teams who want call center features without an enterprise price tag or a sales-assisted buying process. Zoom: Zoom sits mid-pack — pricier per seat than scrappy alternatives like Google Meet bundled into Workspace, but cheaper and simpler than heavyweight UCaaS suites like RingCentral or 8x8. They're leaning on brand trust (Zoom became the verb for video calls) rather than being the budget pick.
Still deciding? See the best CloudTalk alternatives or the best Zoom alternatives, ranked with verified pricing.
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