Customer.io vs Senja Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Customer.io pricing | Senja pricing | |
|---|---|---|
| Starts at | $100/mo | $29/mo |
| Number of plans | 3 | 3 |
| Free plan | — | |
| Free trial | — | — |
| Pricing model | hybrid | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Essentials
- 5k profiles (people + objects)
- AI Agent with core execution skills
- 1 million emails per month
- 2 object types
- Visual workflow builder
- Email and community support
- Basic data integrations
Premium
- Custom profile volume & pricing
- Custom email volume & pricing
- 10 object types
- Elevated Agent limits + custom skills
- Daily Routines (scheduled tasks)
- Premium chat & email support
- 90-day onboarding support
- HIPAA Compliance*
- Premium data integrations
Enterprise
- Our best pricing on profile & email volume
- Custom Agent limits + execution skills
- Priority technical support
- Migration support*
- Dedicated Customer Success Manager*
- Priority throughput & sending capacity*
- Audit logging & data governance
- Dedicated Technical Implementation Specialist*
- Shared Slack channel*
Free
- Collect 15 video and text testimonials
- Testimonial collection form
- Invites and tracking
- Import testimonials
- Testimonial analysis
- Generate case studies
- Send Thank Yous
- Export testimonials
- Unlimited testimonial widgets
- Unlimited Walls of Love
- Create Reels
- Widget analytics
Starter
- Unlimited testimonials
- 3 Forms
- 1 Project
- 2 Seats
- Spin the Wheel
- Testimonial autosync
- Use your own branding
- Custom Domains
- HD video exports
- Pro widgets
- Word of Mouth
- Zapier Integration
- API and Webhooks
Pro
- Unlimited testimonials
- Unlimited Forms
- 5 Projects ($10/month per extra)
- 5 Seats ($5/month per extra)
- Team access
- Rich snippets
- Testimonial translation
Customer.io vs Senja FAQ
- Which one is cheaper?
- Senja is the cheaper option, starting at $29/mo vs $100/mo for Customer.io.
- Can I use either one for free?
- Senja has a free plan. Customer.io doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Customer.io: Mid-market with a developer-friendly lean: the $100 entry is far below enterprise-grade tools like Braze, but there's no free plan or trial like some competitors offer. The 12-months-free Startup Program for companies under $10M raised is the real acquisition play, getting early-stage teams embedded before they scale into paid. Senja: Senja sits mid-market — not the rock-bottom free tools that only do basic widgets, but well under the pricier enterprise-y review/testimonial platforms that bundle NPS or survey features. It's clearly aimed at indie hackers, startups, and small marketing teams who want something more capable than a free widget but don't need an enterprise contract.
Still deciding? See the best Customer.io alternatives or the best Senja alternatives, ranked with verified pricing.
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