DevRev vs Intercom Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

DevRev pricing Intercom pricing
Starts at Custom $29/mo
Number of plans 3 4
Free plan —
Free trial —
Pricing model hybrid hybrid

Price is one row. To weigh the features too, use our feature comparison template →

Mini

$0/mo

Pro

Custom

Max

Custom

Essential

$29/mo
  • Fin for service, sales & ecommerce
  • Messenger
  • Shared inbox and ticketing system
  • Pre-built reports

Advanced

$85/mo
  • Multiple team Inboxes
  • Workflows automation builder
  • Round robin assignment
  • Private and multilingual Help Center

Expert

$132/mo
  • SSO & identity management
  • HIPAA support
  • Service level agreements (SLAs)
  • Multibrand Messenger / Help Center

Fin AI Agent

Custom
  • Set up in under an hour on your current helpdesk
  • Answers email, live chat, phone and more
  • Customizable tone & answer length

DevRev vs Intercom FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
DevRev has a free plan. Intercom doesn't — though they do offer a free trial.
How do they charge?
Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. DevRev: By keeping Pro and Max prices opaque, DevRev signals it's playing in the mid-to-enterprise range, competing more with Zendesk/Intercom's higher tiers than with lean helpdesk tools. Hiding the number is a classic 'we're premium, let's talk' move rather than a race-to-the-bottom self-serve play. Intercom: At $132 per seat for the top tier, Intercom sits firmly in the premium camp, well above budget helpdesks and priced to compete with the Zendesk and Salesforce Service Cloud crowd. The 93% Early Stage startup discount is the tell: they're willing to eat margin now to lock in high-growth companies before a cheaper rival does.

Still deciding? See the best DevRev alternatives or the best Intercom alternatives, ranked with verified pricing.

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