Docsie vs HelpDocs Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Docsie pricing | HelpDocs pricing | |
|---|---|---|
| Starts at | $170/mo | $129/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | hybrid | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Premium
- 15 seats (+$10/seat) · 50 GB storage
- Unlimited workspaces, portals, domains and AI chatbots
- Custom branding, JWT-secured portals, webhooks
- Docsie Learn with certificates (50 courses, 500 learners)
- 50K API calls · support tickets
Business
Popular- 40 seats · 100 GB storage
- Confluence, GitHub and GitLab connectors
- Slack, Jira, HubSpot, Salesforce and Zendesk integrations
- Air-gapped offline builds · DeepL translation
- Broken-link and missing-translation reports
Organization
- 90 seats · 1 TB storage
- Granular roles and permissions
- Videos up to 180 minutes
- Unlimited Learn courses and forms · 10,000 learners
Enterprise
- Your own Docsie instance: cloud, hybrid or fully air-gapped
- Bring your own AI models and keys
- SSO / SAML, security review and custom terms
- Help desk agents and dedicated training
- Lite, Country, Region and Global tiers
Sprout
- 5 editors
- 1,000 AI credits per month
- AI drafts, rewrites & Ask AI
- AI meta, alt text & search tags
- 3 languages
- Unlimited viewers
- Lighthouse widget
- Custom CSS & JavaScript
Bloom
Popular- 15 editors
- 5,000 AI credits per month
- AI improve & style enforcement
- Advanced permissioning
- Audit trail
- Embedded SSO (JWT)
- 20 languages
- Custom HTML templating
Harvest
- 25 editors, then from $25 each
- 10,000 AI credits per month
- Unlimited languages
- SAML and OIDC SSO, with anonymous mode
- IP restriction & custom HTTP headers
- 2 additional domains
Enterprise
- SCIM provisioning
- Session timeout controls
- Unlimited revision and stats history
- Users and domains set to what you need
- Multiple accounts, from $299/mo each, billed annually
- Sandbox accounts
- Priority support
- PO and invoice billing
- Written security reviews and a signed DPA
- SOC 2 and ISO 27001 certification (in progress)
Docsie vs HelpDocs FAQ
- Which one is cheaper?
- HelpDocs is the cheaper option, starting at $129/mo vs $170/mo for Docsie.
- Can I use either one for free?
- Docsie has a free plan. HelpDocs doesn't — though they do offer a free trial.
- How do they charge?
- Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Docsie: At $170 for the entry team tier, Docsie sits firmly in premium territory for documentation tooling, well above the individual $25 and $83 plans and above most knowledge-base competitors that start under $100. They're clearly going after multi-product, multilingual documentation teams who'll pay for capability, while the free plan, nonprofit, and academic discounts keep a pipeline of low-cost users feeding the brand. HelpDocs: At $129 to $499 for self-serve plans, this sits in the mid-to-premium band for help center tools, well above lightweight options and priced for teams that treat documentation as a product. The Greenhouse program (50% off for two years, plus 3,000 AI credits) shows they're actively courting tiny startups to lock in future growth accounts.
Still deciding? See the best Docsie alternatives or the best HelpDocs alternatives, ranked with verified pricing.
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