Microsoft Dynamics 365 vs Freshsales Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Microsoft Dynamics 365 | Freshsales | |
|---|---|---|
| Starts at | $65/mo | $9/mo |
| Number of plans | 5 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | per-seat |
Dynamics 365 Sales free trial
Dynamics 365 Sales Professional
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
Dynamics 365 Sales Enterprise Edition
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Custom apps
- Advanced sales force automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Copilot capabilities in Outlook
- Copilot capabilities in Microsoft Teams
Dynamics 365 Sales Premium
- Sales force automation
- Mobile app
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Custom apps
- Advanced sales force automation
- Conversation intelligence
- Sales engagement
- Advanced sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Copilot capabilities in Outlook
- Copilot capabilities in Microsoft Teams
- Copilot Credits to run pre-built and custom agents
Microsoft Relationship Sales
- Conversation intelligence
- Sales engagement
- LinkedIn Sales Navigator
- Requires a 10-seat minimum
- Contact a Dynamics 365 sales specialist for pricing information
Growth
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- Basic workflows
- Branded documents
- Freddy AI Agent
Pro
- Contact scoring
- Deal insights
- Custom sales activities
- Custom fields
- Territory management
- Sales sequences
- Branded documents
- Freddy AI Agent
Enterprise
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- Audit logs
- Branded documents
- Freddy AI Agent
Microsoft Dynamics 365 vs Freshsales FAQ
- Which one is cheaper?
- Freshsales is the cheaper option, starting at $9/mo vs $65/mo for Microsoft Dynamics 365.
- Can I use either one for free?
- Microsoft Dynamics 365 has a free plan. Freshsales doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Microsoft Dynamics 365: This sits mid-to-premium against Salesforce and HubSpot — cheaper than Salesforce's top-end Enterprise/Unlimited tiers but pricier than HubSpot's equivalent mid-tier. Microsoft's real edge is bundling with the Microsoft 365/Teams ecosystem, so they're really going after enterprises already locked into Azure and Office who don't want to stitch together a separate CRM stack. Freshsales: Freshsales lands in the low-to-mid range of the CRM market, undercutting Salesforce and HubSpot's higher tiers while still asking a real premium once you factor in mandatory AI add-ons. They're clearly courting small-to-midsize teams who want CRM basics cheap but will pay more as needs grow — not enterprises shopping on feature depth alone.
Still deciding? See the best Microsoft Dynamics 365 alternatives or the best Freshsales alternatives, ranked with verified pricing.
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