Frill vs UserVoice Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Frill UserVoice
Starts at $25/mo Custom
Number of plans 4 1
Free plan
Free trial
Pricing model flat-rate custom

Startup

$25/mo
  • 50 Ideas
  • 1 Survey

Business

$49/mo
  • Unlimited Ideas
  • 3 Surveys

Growth

Popular
$149/mo
  • Unlimited Ideas
  • Privacy
  • Surveys
  • White Labeling

Enterprise

$349/mo
  • SOC2 Compliance
  • Audit logs
  • IP whitelisting
  • Dedicated Hosting
  • Dedicated Support

Custom

Custom
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance

Frill vs UserVoice FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Neither has a free plan. But Frill and UserVoice offer a free trial.
How do they charge?
Different approach here. Frill uses flat-rate pricing, while UserVoice goes with custom. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Frill: Sitting in the affordable-to-mid range for dedicated feedback/roadmap tools — cheap enough to be a no-brainer for small teams, but the steep jump to $149 and $349 shows they're not trying to be the budget option for bigger orgs. They're winning startups early and betting on lock-in as those teams scale. UserVoice: Premium enterprise play that's cutting out the bottom of the market entirely. At $16K minimum, they're positioning against other enterprise feedback platforms, not trying to compete with basic survey tools.

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