Grafana Cloud vs Site24x7 Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Grafana Cloud pricing Site24x7 pricing
Starts at $19/mo $10/mo
Number of plans 3 3
Free plan
Free trial —
Pricing model usage-based hybrid

Price is one row. To weigh the features too, use our feature comparison template →

Free

$0/mo
  • All Grafana Cloud services, with limited usage
  • Community support
  • 14 days retention for metrics, logs, traces, profiles, & k6 performance tests

Pro

$19/mo
  • Pay as you go above the Free tier
  • 8X5 email support
  • 13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests

Enterprise

Custom
  • Premium support
  • Custom retention
  • Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)

Lite

$10/mo
  • Includes 2 servers
  • Includes 5 websites
  • Opt for hourly pricing
  • Third-party integrations
  • Supports multiple users

Professional

Popular
$49/mo
  • Includes 1 application
  • Includes 5 servers
  • Includes 20 websites
  • Inlcudes 4 GB log ingestion
  • Includes 10 network components
  • Includes 100K page views
  • Opt for hourly pricing
  • Third-party integrations
  • Supports multiple users

Enterprise

$625/mo
  • Includes Anomaly Detection
  • Includes Event Correlation
  • Includes Infrastructure Events
  • Includes NCM: Firmware Vulnerability
  • Includes NCM: Compliance
  • Classic support

Grafana Cloud vs Site24x7 FAQ

Which one is cheaper?
Site24x7 is the cheaper option, starting at $10/mo vs $19/mo for Grafana Cloud.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Grafana Cloud uses usage-based pricing, while Site24x7 goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Grafana Cloud: Grafana Cloud undercuts Datadog and New Relic on entry price by giving away a genuinely usable free tier, positioning itself as the open-source-friendly, cost-conscious alternative for teams that already know Grafana's dashboards. It's not chasing the premium observability buyer out of the gate — it's winning teams at the free-to-Pro stage before they're locked into a pricier incumbent. Site24x7: Site24x7 plants its flag as the affordable entry point in infrastructure monitoring, undercutting big names like Datadog or New Relic at the low end while still offering an enterprise tier for bigger fish. They're clearly hunting budget-conscious startups first, then hoping to keep them as they scale into pricier tiers.

Still deciding? See the best Grafana Cloud alternatives or the best Site24x7 alternatives, ranked with verified pricing.

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