Grafana Cloud vs Squadcast Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Grafana Cloud | Squadcast | |
|---|---|---|
| Starts at | $19/mo | $15/mo |
| Number of plans | 3 | 3 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | usage-based | per-seat |
Free
- All Grafana Cloud services, with limited usage
- Community support
- 14 days retention for metrics, logs, traces, profiles, & k6 performance tests
Pro
- Pay as you go above the Free tier
- 8X5 email support
- 13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests
Enterprise
- Premium support
- Custom retention
- Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)
Pro
- Role-Based Access Control
- Custom Integrations via API
- Knowledge Base
- Unlimited Email and Push
- SMS and Voice Notifications (Worldwide)
- Schedules and Escalations
- Incident Notes
- Response Actions
- Basic Event Intelligence
- Incident Watchers
- Tagging and Routing Rules
- Postmortems With Templates
- Automation Rules
- Mobile App (iOS and Android)
Premium
- Stakeholders and Customer User Roles
- 1 Year Data Retention
- Unlimited SMS and Voice Notifications (Worldwide)
- Advanced Escalations
- Delayed Notifications
- Exportable and Editable Incident Timelines
- Service Graph
- Custom Content Templates
- Webforms
- Runbooks
- Incident Workflows
- Outgoing Webhooks
- SLO Tracker
- Status Pages
Enterprise
- Unlimited Data Retention
- Intelligent Alert Grouping
- Auto Pause Transient Alerts
- Past Incidents
- AI-Generated Incident Summaries
- Audit Logs
- Incident Suggestions
- ServiceNow Bidirectional Sync
- Live Call Routing [Add-On]
Grafana Cloud vs Squadcast FAQ
- Which one is cheaper?
- Squadcast is the cheaper option, starting at $15/mo vs $19/mo for Grafana Cloud.
- Can I use either one for free?
- Grafana Cloud has a free plan. Squadcast doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Grafana Cloud uses usage-based pricing, while Squadcast goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Grafana Cloud: Grafana positions itself as the accessible middle ground between DIY self-hosted Grafana (cheap but painful) and Datadog or New Relic (powerful but eye-watering). They're going after cost-conscious engineering teams who want managed infrastructure without the sticker shock of the legacy APM players. Squadcast: At $15–$24/seat, Squadcast is positioned below PagerDuty and Opsgenie's mid-tier plans, actively targeting cost-conscious engineering teams who find the incumbents overpriced for what they actually use. They're not the cheapest option in the space, but they're pitching value-for-features against the big names rather than racing to the bottom.
Still deciding? See the best Grafana Cloud alternatives or the best Squadcast alternatives, ranked with verified pricing.
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