HelpCrunch vs Botpress Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| HelpCrunch | Botpress | |
|---|---|---|
| Starts at | $12/mo | $150/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | usage-based |
Basic
- 1 widget
- 15 messenger channels
- 20 AI Editor requests
- 3 auto messages
- 3 popups
- Monolingual knowledge base
- Full customization
- Basic automation
- Medium priority support
PRO
- 5 widgets
- 25 messenger channels
- WhatsApp channel
- 15 chatbot flows
- 5 AI Agents
- 50 AI conversations
- 200 AI data sources
- 30-day AI analytics history
- 50 AI Editor requests
- 25 auto messages
- 25 popups
- 1 custom role
- Multilingual knowledge base
- Advanced customization
- Advanced automation
- HelpCrunch branding removal
- High priority support
Unlimited
Popular- Unlimited widgets
- 100 messenger channels
- WhatsApp channel
- Unlimited chatbot flows
- Unlimited AI Agents
- 100 AI conversations
- 500 AI data sources
- 90-day AI analytics history
- Unlimited AI Editor requests
- Unlimited auto messages
- Unlimited popups
- Unlimited custom roles
- Multilingual knowledge base
- Advanced customization
- Advanced automation
- HelpCrunch branding removal
- Highest priority support
Free
- AI usage included
- 3 seats
- 3 AI agents
- Botpress Desk
- Botpress Studio + ADK
- Help Center
- Community support
Plus
Popular- AI usage included
- 3 seats
- Unlimited AI agents
- Botpress Desk
- Botpress Studio + ADK
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
- Botpress Desk
- Botpress Studio + ADK
Enterprise
- AI usage included
- Dedicated support
- SLA & security review
- Botpress Desk
- Botpress Studio + ADK
- Custom storage
- Voice channel
HelpCrunch vs Botpress FAQ
- Which one is cheaper?
- HelpCrunch starts lower at $12/mo, compared to $150/mo for Botpress.
- Can I use either one for free?
- Botpress has a free plan. HelpCrunch doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. HelpCrunch uses per-seat pricing, while Botpress goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. HelpCrunch: At $12–$20/seat, HelpCrunch undercuts Intercom and Zendesk meaningfully and positions itself as the scrappy, affordable alternative for SMBs that don't need enterprise complexity. They're fishing in the same pond as Crisp and Tidio — teams that want a capable multi-channel support tool without a five-figure annual contract. Botpress: At $150 to start, Botpress is mid-market — not a race-to-the-bottom tool like some no-code chatbot builders, but well below the enterprise-first pricing of players like Intercom or Drift. They're going after technical teams and growth-stage companies who want flexibility without paying six figures.
Keep tabs on both.
We'll monitor pricing changes for HelpCrunch and Botpress and let you know when something moves.