HelpCrunch Pricing (2026)

Straight per-seat pricing where every support agent you add is another line item — no free tier, so you're paying from day one for however many people touch the inbox. The $620 Unlimited jump suggests that tier removes the per-seat cap entirely rather than just adding features.

From $15/mo 3 plans per-seat Free trial Best HelpCrunch alternatives → HelpCrunch's competitors →
Basic
$15/mo per seat
PRO
$25/mo per seat
Unlimited Popular
$620/mo per seat
Verified Aug 22, 2026 Official pricing page
Screenshot of HelpCrunch's pricing page showing its plans and prices
Their pricing page, captured Aug 22, 2026

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Basic

$15/mo per seat $9/mo per seat annual
  • 1 widget
  • 15 messenger channels
  • 20 AI Editor requests
  • 3 auto messages
  • 3 popups
  • Monolingual knowledge base
  • Full customization
  • Basic automation
  • Medium priority support

PRO

$25/mo per seat $16/mo per seat annual
  • 5 widgets
  • 25 messenger channels
  • WhatsApp channel
  • 15 chatbot flows
  • 5 AI Agents
  • 50 AI conversations
  • 200 AI data sources
  • 30-day AI analytics history
  • 50 AI Editor requests
  • 25 auto messages
  • 25 popups
  • 1 custom role
  • Multilingual knowledge base
  • Advanced customization
  • Advanced automation
  • HelpCrunch branding removal
  • High priority support

Unlimited

Popular
$620/mo per seat $396/mo per seat annual
  • Unlimited widgets
  • 100 messenger channels
  • WhatsApp channel
  • Unlimited chatbot flows
  • Unlimited AI Agents
  • 100 AI conversations
  • 500 AI data sources
  • 90-day AI analytics history
  • Unlimited AI Editor requests
  • Unlimited auto messages
  • Unlimited popups
  • Unlimited custom roles
  • Multilingual knowledge base
  • Advanced customization
  • Advanced automation
  • HelpCrunch branding removal
  • Highest priority support

Does HelpCrunch have a free plan?

No. There's no free-forever plan. There is a free trial, and paid plans start at $15/mo.

Want free? Botpress, Chaport, and Chatwoot have free plans: see all HelpCrunch alternatives →

AI Pricing Analysis

Pricing Model

Straight per-seat pricing where every support agent you add is another line item — no free tier, so you're paying from day one for however many people touch the inbox. The $620 Unlimited jump suggests that tier removes the per-seat cap entirely rather than just adding features.

Tier Strategy

Basic at $15/seat is built for small teams just wanting live chat and shared inbox basics, PRO at $25/seat is where automation, integrations, and reporting live for growing support teams, and Unlimited exists for orgs that have scaled past the point where counting seats even makes sense. The jump from PRO to Unlimited is steep enough that most teams will live in PRO for a long time before that upgrade trigger hits.

Competitive Positioning

This sits in the affordable-to-mid range of the customer messaging space, clearly undercutting Intercom-tier pricing while still offering a real feature ladder. The stacked discounts — seasonal promo plus annual billing plus first-payment cuts — signal they're fighting hard on price to win budget-conscious teams away from pricier incumbents.

Growth Lever

Expansion is mostly seat-driven since there's no usage metering, so growth comes from adding agents as support teams scale headcount. The PRO tier is likely gating the automation and deeper integration features that make a team feel cramped on Basic, pushing the upgrade once they need more than just basic chat.

Want the strategist's read on the live page? Read the AI teardown of HelpCrunch's pricing page →

HelpCrunch Pricing FAQ

How much does HelpCrunch cost?
Paid plans start at $15/mo, going up to $620/mo for larger teams.
Is there a free plan?
No free plan. But there is a free trial, so you can test it out before paying.
Can I try it before paying?
Yes — there's a free trial.
How does the pricing work?
Straight per-seat pricing where every support agent you add is another line item — no free tier, so you're paying from day one for however many people touch the inbox. The $620 Unlimited jump suggests that tier removes the per-seat cap entirely rather than just adding features.
Is there a discount for annual billing?
Yes — you save up to 36% if you pay annually instead of month-to-month. They also mention: "Save 20% with annual billing."
Which plan makes sense for me?
Basic at $15/seat is built for small teams just wanting live chat and shared inbox basics, PRO at $25/seat is where automation, integrations, and reporting live for growing support teams, and Unlimited exists for orgs that have scaled past the point where counting seats even makes sense. The jump from PRO to Unlimited is steep enough that most teams will live in PRO for a long time before that upgrade trigger hits.

More Support pricing

All Support pricing →

Comparing HelpCrunch to something specific? Try HelpCrunch vs Botpress, HelpCrunch vs Chaport, or HelpCrunch vs Chatwoot. Or see the best HelpCrunch alternatives, ranked.

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