Helpjuice vs Outline Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Helpjuice pricing | Outline pricing | |
|---|---|---|
| Starts at | $249/mo | $4/mo |
| Number of plans | 3 | 6 |
| Free plan | — | |
| Free trial | ||
| Pricing model | flat-rate | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Knowledge Base
- 30 Users
- 12GB of File Storage
- Helpjuice Essential features
- Fully Customized
- Live Collaboration & Workflows
- Localization
- AI Article Translation
AI-Knowledge Base
- 100 Users
- 24GB of File Storage
- Helpjuice Essential features
- Fully Customized
- Live Collaboration & Workflows
- Localization
- AI Article Translation
- SSO
- AI Writer
- AI Search
- AI Chatbot
- Auto-Updating KB Chrome Extension
- Step-By-Step Tutorial Builder
Unlimited AI-Knowledge Base
Popular- Unlimited Users
- 38GB of File Storage
- Helpjuice Essential features
- Fully Customized
- Live Collaboration & Workflows
- Localization
- AI Article Translation
- SSO
- Unlimited Customization Credits
- AI Writer
- AI Search
- AI Chatbot
- Auto-Updating KB Chrome Extension
- Step-By-Step Tutorial Builder
Starter
- Unlimited docs + version history
- Realtime collaborative editing
- Commenting + @mentions
- AI question answering
- Multi-language translation
- SSO authentication
- 20+ integrations (inc Zapier)
- Templating
- Groups + user permissions
- API + webhooks
- Security audit log
- Email support
Team
- Unlimited docs + version history
- Realtime collaborative editing
- Commenting + @mentions
- AI question answering
- Multi-language translation
- SSO authentication
- 20+ integrations (inc Zapier)
- Templating
- Groups + user permissions
- API + webhooks
- Security audit log
- Email support
Business
- Unlimited docs + version history
- Realtime collaborative editing
- Commenting + @mentions
- AI question answering
- Multi-language translation
- SSO authentication
- 20+ integrations (inc Zapier)
- Templating
- Groups + user permissions
- API + webhooks
- Security audit log
- Email support
Community Edition
- Unlimited docs + version history
- Realtime collaborative editing
- Commenting + @mentions
- Multi-language translation
- SSO authentication
- 20+ integrations (inc Zapier)
- Templating
- Groups + user permissions
- API + webhooks
Business (On-Premises)
- Unlimited docs + version history
- Realtime collaborative editing
- Commenting + @mentions
- Multi-language translation
- SSO authentication
- 20+ integrations (inc Zapier)
- Templating
- Groups + user permissions
- API + webhooks
- AI question answering
- Guest users
- Additional security controls
- SAML 2.0 (e.g. Okta, OneLogin)
- Structured data attributes
- Confluence importer
- Security audit log
- Glean integration
Enterprise
- Unlimited docs + version history
- Realtime collaborative editing
- Commenting + @mentions
- Multi-language translation
- SSO authentication
- 20+ integrations (inc Zapier)
- Templating
- Groups + user permissions
- API + webhooks
- AI question answering
- Guest users
- Additional security controls
- SAML 2.0 (e.g. Okta, OneLogin)
- Structured data attributes
- Confluence importer
- Security audit log
- Glean integration
- Remove "Outline" branding
- Support contract
Helpjuice vs Outline FAQ
- Which one is cheaper?
- Outline is the cheaper option, starting at $4/mo vs $249/mo for Helpjuice.
- Can I use either one for free?
- Outline has a free plan. Helpjuice doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Helpjuice uses flat-rate pricing, while Outline goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Helpjuice: Starting at $249/mo with no free plan, they're firmly mid-to-premium, well above entry-level KB tools like Document360 or HelpDocs starter plans, and they're not trying to win the bottom of the market. The target is established support and ops teams that value flat predictability over per-agent pricing, plus a sweetener for nonprofits and schools via special discounts. Outline: At $4-5 per user, the self-hosted options undercut most wiki and knowledge-base rivals on a per-seat basis, which is a loud signal to security-conscious and budget-sensitive buyers. The cloud side is less obviously cheap since you're paying for a band, so the real play is winning teams that want Notion-style docs without surrendering control of where it lives.
Still deciding? See the best Helpjuice alternatives or the best Outline alternatives, ranked with verified pricing.
Stop checking your competitors manually.
Outmano watches your competitors' prices and features for you. See how competitor pricing monitoring works.
Try Outmano free »
14-day free trial