Lookback vs Cognito Forms Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Lookback Cognito Forms
Starts at $24/mo $24/mo
Number of plans 4 4
Free plan
Free trial
Pricing model hybrid per-seat

Freelance

$24/mo
  • 10 sessions
  • 1 panel participant included
  • Bring your own participants for free
  • All core features
  • Solo seat
  • Unlimited guests
  • Chat support

Team

$148/mo
  • 100 sessions
  • 10 panel participants included
  • Bring your own participants for free
  • All core features
  • 10 collaborators
  • Unlimited guests
  • Security Self-Assess
  • Chat support

Insights Hub

Popular
$343/mo
  • 300 sessions
  • 30 panel participants included
  • Bring your own participants for free
  • All core features
  • 30 collaborators
  • Unlimited guests
  • Security Assessment Assist
  • Priority chat support

Enterprise

Custom
  • Unlimited sessions
  • Custom panel participant allocation
  • Bring your own participants for free
  • All core features
  • Custom seat configuration
  • Security Review
  • Custom Legal
  • SSO
  • Invoicing/PO
  • Team Training
  • Audits
  • CSM support

Individual

$0/mo

Pro

$24/mo
  • Additional Users
  • Analytics & Tracking
  • Custom Document Templates
  • Electronic Signatures
  • Email Attachments
  • Form Folders
  • Integrations
  • Multiple Email Notifications
  • Resend Email Notifications
  • Removable Branding
  • Save & Resume
  • Saved Entry Views
  • Table Field
  • Bulk File Downloads
  • Bulk Document Downloads
  • Bulk Actions
  • Address Autocomplete
  • Audit Log

Team

Popular
$49/mo
  • Card on File
  • Data Encryption
  • Lookup Field
  • Person Field
  • Password Field
  • PayPal Payments
  • Square Payments
  • Verified Email Domains
  • Workflow Links
  • Workflow Tasks
  • Auto-Create Entries
  • Additional Users
  • Analytics & Tracking
  • Custom Document Templates
  • Electronic Signatures
  • Email Attachments
  • Form Folders
  • Integrations
  • Multiple Email Notifications
  • Resend Email Notifications
  • Removable Branding
  • Save & Resume
  • Saved Entry Views
  • Table Field
  • Bulk File Downloads
  • Bulk Document Downloads
  • Bulk Actions
  • Address Autocomplete
  • Audit Log

Enterprise

$174/mo
  • Customize Appearance
  • Folder Permissions
  • HIPAA Compliance
  • Require Two-Factor Authentication
  • Require Single Sign-On
  • Card on File
  • Data Encryption
  • Lookup Field
  • Person Field
  • Password Field
  • PayPal Payments
  • Square Payments
  • Verified Email Domains
  • Workflow Links
  • Workflow Tasks
  • Auto-Create Entries
  • Additional Users
  • Analytics & Tracking
  • Custom Document Templates
  • Electronic Signatures
  • Email Attachments
  • Form Folders
  • Integrations
  • Multiple Email Notifications
  • Resend Email Notifications
  • Removable Branding
  • Save & Resume
  • Saved Entry Views
  • Table Field
  • Bulk File Downloads
  • Bulk Document Downloads
  • Bulk Actions
  • Address Autocomplete
  • Audit Log

Lookback vs Cognito Forms FAQ

Which one is cheaper?
Cognito Forms is the cheaper option, starting at $24/mo vs $24/mo for Lookback.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Lookback uses hybrid pricing, while Cognito Forms goes with per-seat. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Lookback: At under $25/mo for solo users, Lookback undercuts most dedicated user research platforms, but the jump to $148.5 and then $343.5 shows they're not trying to stay budget — they're positioning as a serious research ops tool once you scale past a single freelancer. They're fighting for teams that have outgrown ad hoc Zoom-and-spreadsheet research but aren't ready for enterprise platforms like UserTesting. Cognito Forms: This sits mid-market — not as cheap as bare-bones form tools like Google Forms, but nowhere near the enterprise pricing of JotForm's top tiers or Typeform's premium plans. The fact that Enterprise still shows a real number ($129-174/mo) instead of hiding behind 'contact sales' signals they're courting self-serve buyers who don't want to sit through a sales call just to see a price.

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