ManyChat vs Chatwoot Pricing (2026)

Which one is cheaper?

ManyChat starts lower at $14/mo, compared to $19/mo for Chatwoot.

Can I use either one for free?

Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.

How do they charge?

Different approach here. ManyChat uses hybrid pricing, while Chatwoot goes with per-seat. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. ManyChat: ManyChat sits mid-market — pricier than bare-bones chatbot builders but cheaper than full customer engagement platforms, positioning itself as the accessible entry point for SMBs and creators rather than enterprise marketing teams. They're clearly optimizing to win the high-volume, low-complexity end of the market: solopreneurs, DTC brands, and agencies managing multiple small clients. Chatwoot: Chatwoot sits firmly in the budget-to-mid-tier bracket, especially compared to Intercom or Zendesk where per-seat costs can be 3-5x higher for similar tiers. They're clearly courting price-sensitive startups and teams that want an open-source alternative without sacrificing a polished UI.

Still deciding? See the best ManyChat alternatives or the best Chatwoot alternatives, ranked with verified pricing.