Okendo vs BigCommerce Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Okendo | BigCommerce | |
|---|---|---|
| Starts at | $19/mo | $39/mo |
| Number of plans | 5 | 4 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | usage-based | hybrid |
Essentials
- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Custom reporting
- Shopify Flow
- Omnisend
- Bloomreach
- DotDigital
- Iterable
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
- Solution Engineering
Growth
- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Media galleries
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Google Shopping
- TikTok Shop
- Meta Shops
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Custom reporting
- Shopify Flow
- Omnisend
- Zendesk
- Gorgias
- Bloomreach
- DotDigital
- Iterable
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
- Solution Engineering
Power
Popular- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Custom email templates
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Media galleries
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Google Shopping
- TikTok Shop
- Meta Shops
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Custom reporting
- Shopify Flow
- Omnisend
- Zendesk
- Gorgias
- Klaviyo
- Attentive
- Postscript
- DotDigital
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
- Solution Engineering
Advanced
- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Custom email templates
- White-labelled domains
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Media galleries
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Google Shopping
- TikTok Shop
- Meta Shops
- Bazaarvoice
- Walmart
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Shopify Flow
- Omnisend
- Zendesk
- Gorgias
- Klaviyo
- Attentive
- Postscript
- DotDigital
- Headless support
- API access
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
Enterprise
- Product reviews
- Site reviews
- Photo & video reviews
- Smart capture form
- In-mail form
- Attribute ratings
- Rewards engine
- Email sequences
- Email template builder
- Targeted review campaigns
- 2-in-1 reviews
- Custom email templates
- White-labelled domains
- Reviews widgets
- Star ratings
- AI summaries
- AI keyword filters
- Free text search
- Review grouping
- Media galleries
- Reviews badge
- Reviews carousel
- Reviews tab
- Review SEO page
- Advanced CSS editor
- Questions & answers
- Import reviews
- Moderate & reply to reviews
- AI sentiment analysis
- AI review replies
- Profanity filter
- Review tagging & filtering
- Auto-publish logic
- Multi-language support
- Google Shopping
- Google Seller Ratings
- TikTok Shop
- Meta Shops
- Bazaarvoice
- Walmart
- Shop App
- Standard reporting
- Analytics dashboard
- Advanced report filters
- Custom reporting
- Shopify Flow
- Omnisend
- Zendesk
- Gorgias
- Klaviyo
- Attentive
- Postscript
- Bloomreach
- DotDigital
- Iterable
- Headless support
- API access
- Help centre
- Email support
- 24/7 live chat support
- Onboarding specialist
- Customer Success Manager
- Key Account Manager
- Solution Engineering
Core
- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
Growth
- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- ShipperHQ shipping rules engine
- Customer groups and segmentation
- Abandoned cart saver
- Persistent cart
- Stored credit cards
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
- 24/7 phone support (included)
Scale
Popular- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- ShipperHQ shipping rules engine
- Customer groups and segmentation
- Abandoned cart saver
- Persistent cart
- Stored credit cards
- Google customer reviews
- Product filtering
- Custom product filtering
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
- 24/7 phone support (included)
Performance
- Mobile responsive website
- BigCommerce mobile app
- Single-page checkout
- Apple Pay, Google Pay, and Amazon Pay
- Products, file storage, and bandwidth
- Staff accounts
- Coupons, discounts, and gift cards
- Multi-currency
- Real-time shipping quotes
- Professional reporting tools
- Built-in blog
- Product ratings and reviews
- Free sitewide HTTPS and dedicated SSL
- ShipperHQ shipping rules engine
- Customer groups and segmentation
- Abandoned cart saver
- Persistent cart
- Stored credit cards
- Google customer reviews
- Product filtering
- Custom product filtering
- Price Lists
- Advanced promotions management
- Online storefront
- Point of sale
- Amazon / eBay / Walmart
- Google / Meta / TikTok / Microsoft / Pinterest (Feedonomics Surface)
- 24/7 tech support — chat & email
- 24/7 phone support (included)
- Express routing & priority support
- Customer Success Manager
- API support
Okendo vs BigCommerce FAQ
- Which one is cheaper?
- Okendo starts lower at $19/mo, compared to $39/mo for BigCommerce.
- Can I use either one for free?
- Neither has a free plan. But BigCommerce offers a free trial.
- How do they charge?
- Different approach here. Okendo uses usage-based pricing, while BigCommerce goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Okendo: At $19/mo entry and $105/mo for the full platform, Okendo is priced accessibly for Shopify mid-market but positions itself as a premium alternative to cheaper review tools like Judge.me or Stamped — the multi-product suite and bundle discounts are the pitch for merchants who want a consolidated post-purchase stack rather than stitching together point solutions. BigCommerce: Positioned as the premium enterprise alternative to Shopify, with that $399 Scale tier sitting well above most mid-market competitors. They're clearly going after serious merchants who've outgrown basic platforms and need robust B2B features.
Keep tabs on both.
We'll monitor pricing changes for Okendo and BigCommerce and let you know when something moves.