OpenPhone vs Aircall Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Starter
- One new or ported phone number (local or toll-free) per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
- Quo API
- Email ticket support
- Sona AI agent
- ChatGPT / Claude MCP
Business
Popular- AI call summaries and transcripts
- Group calling
- Custom ring orders
- Call transfers
- HubSpot and Salesforce integrations
- Phone menus
- Analytics and reporting
- Auto call recording
- Live chat support
Scale
- AI call tags
- Dedicated onboarding support
- Priority live chat and email support
- Inbound phone support
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
OpenPhone vs Aircall FAQ
- Which one is cheaper?
- OpenPhone starts lower at $19/mo, compared to $30/mo for Aircall.
- Can I use either one for free?
- Neither has a free plan. But OpenPhone offers a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. OpenPhone: OpenPhone sits mid-market — pricier than bare-bones VoIP apps like Google Voice, but noticeably cheaper than enterprise contact center platforms like Aircall or RingCentral. They're clearly chasing startups and SMBs who want something more polished than a phone app but don't need a full call center suite. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost.
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