Userlike vs Chatwoot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
Pro
PopularEnterprise
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
Userlike vs Chatwoot FAQ
- Which one is cheaper?
- Chatwoot is the cheaper option, starting at $19/mo vs $87/mo for Userlike.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Userlike uses hybrid pricing, while Chatwoot goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Userlike: At €87/mo with no visible per-seat breakdown, Userlike lands mid-to-premium in the live chat space — pricier than bare-bones widgets like Tawk.to or Crisp's entry tiers, but not flexing the enterprise muscle of Intercom or Drift. They're chasing teams who want chatbot/AI features without jumping straight to enterprise-grade contracts. Chatwoot: Chatwoot sits firmly in the budget-to-mid-tier bracket, especially compared to Intercom or Zendesk where per-seat costs can be 3-5x higher for similar tiers. They're clearly courting price-sensitive startups and teams that want an open-source alternative without sacrificing a polished UI.
Still deciding? See the best Userlike alternatives or the best Chatwoot alternatives, ranked with verified pricing.
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