How much does Userlike cost?

Paid plans start at $105/mo. There's also an Enterprise tier with custom pricing. You can get started on the free plan before committing.

Is there a free plan?

Yes. The "Free" plan is free forever, not just a trial. You get 1 seat, 1 channel, 200 conversations — plus 3 more features. It's enough to evaluate the product before upgrading.

Can I try it before paying?

Yes — there's a free trial. You don't need a credit card to start.

Is there a discount for annual billing?

Yes — you save up to 17% if you pay annually instead of month-to-month. They also mention: "Save 20% with annual billing."

Userlike Pricing (2026)

Flat-rate structure with a single paid tier (Pro at €87/mo annually, €105/mo monthly) before jumping to custom Enterprise. You're paying for a bundle of live chat and messaging capabilities, not per seat — which is unusual and makes it attractive for larger support teams who'd otherwise get punished on per-agent pricing.

From $105/mo 3 plans flat-rate Free plan Free trial

Free: $0/mo
Pro Popular: $105/mo
Enterprise: Contact Sales

Verified Jul 25, 2026 Official pricing page

Screenshot of Userlike's pricing page showing its plans and prices — Their pricing page, captured Jul 25, 2026

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Free

$0/mo

1 Seat
1 Channel
200 conversations
Messenger customization
File sharing
Feedback options

Pro

Popular

$105/mo $87/mo annual

min 3 Seats
Unlimited Channels
Unlimited Conversations
10 WhatsApp numbers
Live translation
Video calls & screen sharing
Basic API access
Standard onboarding
Chatbot API
Analytics

Enterprise

Contact Sales

min 5 Seats
Unlimited Channels
Unlimited Conversations
20 WhatsApp numbers
Full API access
Advanced routing
SCIM/SSO
Organizations
Account manager

AI Pricing Analysis

Pricing Model

Tier Strategy

Free is a genuine entry point for small teams testing live chat, but the upgrade trigger to Pro is clear: you need multi-channel messaging, automation, or integrations. The leap from Pro to Enterprise is driven by scale, compliance needs, or wanting dedicated support — there's no middle tier to soften that jump.

Competitive Positioning

At ~€87-105/mo flat, they're undercutting per-seat tools like Intercom or Zendesk for teams with 5+ agents, but they're not the cheapest option in the market. They're positioning as a mid-market value play — more capable than basic live chat tools, more affordable than enterprise-grade CX platforms.

Growth Lever

The add-on model is the real expansion engine — AI Agent, AI Copilot, WhatsApp Campaigns, and Workflows are all sold separately on top of Pro and Enterprise. Teams start on flat-rate Pro and then stack costs as they automate more, making the actual bill significantly higher than the headline price suggests.

Userlike Pricing FAQ

How much does Userlike cost?: Paid plans start at $105/mo. There's also an Enterprise tier with custom pricing. You can get started on the free plan before committing.
Is there a free plan?: Yes. The "Free" plan is free forever, not just a trial. You get 1 seat, 1 channel, 200 conversations — plus 3 more features. It's enough to evaluate the product before upgrading.
Can I try it before paying?: Yes — there's a free trial. You don't need a credit card to start.
How does the pricing work?: Flat-rate structure with a single paid tier (Pro at €87/mo annually, €105/mo monthly) before jumping to custom Enterprise. You're paying for a bundle of live chat and messaging capabilities, not per seat — which is unusual and makes it attractive for larger support teams who'd otherwise get punished on per-agent pricing.
Is there a discount for annual billing?: Yes — you save up to 17% if you pay annually instead of month-to-month. They also mention: "Save 20% with annual billing."
Which plan makes sense for me?: Free is a genuine entry point for small teams testing live chat, but the upgrade trigger to Pro is clear: you need multi-channel messaging, automation, or integrations. The leap from Pro to Enterprise is driven by scale, compliance needs, or wanting dedicated support — there's no middle tier to soften that jump.

More Support pricing

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Comparing Userlike to something specific? Try Userlike vs Botpress, Userlike vs Chaport, or Userlike vs Chatwoot.

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