Atera Pricing (2026)
Per-technician licensing, so cost scales with how many IT staff need access rather than how many endpoints or clients they're managing — unusual for RMM tools where device count is the more common lever. The $169-269 headline is monthly billing; annual commitment drops the effective rate, which is the classic SaaS lever to lock in longer contracts.
- Professional
- $169/mo per seat
- Expert Popular
- $229/mo per seat
- Master
- $269/mo per seat
- Enterprise
- Contact Sales
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Professional
- AI copilot
- Remote monitoring and alerts
- Remote management
- Splashtop (up to 2 concurrent sessions)
- Patch management
- Software management
- Azure AD integration
- Audit log (1 month retention)
- Support address (1 custom)
- Service portal
- File view and transfer (up to 15GB per month)
- Mobile app (iOS and Android)
Expert
Popular- Splashtop concurrent sessions (unlimited)
- Remote access using AnyDesk
- 11 preset reports
- Ticket auto-tagging
- Custom asset types (up to 5)
- File view and transfer (up to 50GB per month)
- Audit log (6 months retention)
- Support addresses (2 custom)
Master
- Custom analytics reports (up to 10)
- Custom asset types (up to 20)
- Audit log (12 months retention)
- Custom support addresses (unlimited)
- File view and transfer (up to 80GB per month)
- Data recovery
Enterprise
- Single sign-on (SSO)
- Azure AD continuous sync
- Private software repository
- Custom domain SSL for service portal
- Network Discovery
- Custom reports (unlimited)
- Audit log (7 year retention)
- Log out all sessions
- Script-based custom fields
- Business Associate Agreement (BAA) under HIPAA
- Custom asset types (unlimited)
- File transfer (up to 100GB per month)
- 99.9% uptime SLA*
Does Atera have a free plan?
No. There's no free-forever plan. There is a free trial that lasts 30 days, with no credit card required, and paid plans start at $169/mo.
Want free? Algolia, Apollo GraphQL, and Azure DevOps have free plans: see all Atera alternatives →
AI Pricing Analysis
Pricing Model
Per-technician licensing, so cost scales with how many IT staff need access rather than how many endpoints or clients they're managing — unusual for RMM tools where device count is the more common lever. The $169-269 headline is monthly billing; annual commitment drops the effective rate, which is the classic SaaS lever to lock in longer contracts.
Tier Strategy
Professional covers the core RMM/helpdesk basics for a small IT shop just needing remote monitoring and ticketing. Expert adds deeper automation and reporting for teams that are scaling their client base and need less manual firefighting, while Master brings in the higher-end security and network discovery features MSPs need once they're managing more complex environments. Enterprise is the custom-quote catch-all for orgs that need SSO, higher API limits, or compliance features procurement will ask about.
Competitive Positioning
At $169-269 per technician, Atera sits toward the premium end versus per-device RMM pricing from players like NinjaOne or Pulseway, but the per-tech model can actually be cheaper for MSPs running lean teams against huge device counts. They're clearly courting small-to-mid MSPs who want predictable per-seat billing instead of getting punished for adding more endpoints.
Growth Lever
Expansion is driven by headcount, not usage or endpoints — so growth comes from an MSP hiring more technicians, not from managing more devices, which is a distinct dynamic in this category. Feature-gating pushes upgrades too: advanced automation profiles, deeper reporting, and security/network tools sit behind Expert and Master, so a growing MSP outgrows Professional the moment they need more than basic monitoring.
Want the strategist's read on the live page? Read the AI teardown of Atera's pricing page →
Atera Pricing FAQ
- How much does Atera cost?
- Paid plans start at $169/mo, going up to $269/mo for larger teams. There's also an Enterprise tier with custom pricing.
- Is there a free plan?
- No free plan. But there is a free trial, so you can test it out before paying.
- Can I try it before paying?
- Yes — there's a free trial that lasts 30 days. You don't need a credit card to start.
- How does the pricing work?
- Per-technician licensing, so cost scales with how many IT staff need access rather than how many endpoints or clients they're managing — unusual for RMM tools where device count is the more common lever. The $169-269 headline is monthly billing; annual commitment drops the effective rate, which is the classic SaaS lever to lock in longer contracts.
- Is there a discount for annual billing?
- Yes — you save up to 19% if you pay annually instead of month-to-month.
- Which plan makes sense for me?
- Professional covers the core RMM/helpdesk basics for a small IT shop just needing remote monitoring and ticketing. Expert adds deeper automation and reporting for teams that are scaling their client base and need less manual firefighting, while Master brings in the higher-end security and network discovery features MSPs need once they're managing more complex environments. Enterprise is the custom-quote catch-all for orgs that need SSO, higher API limits, or compliance features procurement will ask about.
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Comparing Atera to something specific? Try Atera vs Algolia, Atera vs AnyDesk, or Atera vs Apollo GraphQL. Or see the best Atera alternatives, ranked.
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