FireHydrant Pricing (2026)
It's a two-axis hybrid: you pay per responder for the core incident management seat ($25/mo annually), then get taxed separately on Signals usage based on alert volume. So your bill scales both with headcount and with how noisy your on-call setup actually is — a team that pages a lot will feel Signals costs before they feel seat costs.
- Free
- $0/mo
- Pro Popular
- $25/mo
- Enterprise
- Contact Sales
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Free
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
Pro
Popular- 5 runbooks
- Slack & Teams chatbot
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Microsoft Teams, email
- Notifications via SMS and voice available for purchase
- Unlimited webhooks and alert rules
- SSO
- Standard support
Enterprise
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- Unlimited retrospective templates
- Private status pages
- Incident analytics
- Unlimited custom fields
- Unlimited integrations
- Alert grouping
- Volume discounting
- Live call routing
- Notification Policy
- Slack Enterprise Grid
- Data exports
- Audit logs
- SCIM
- Multiple organizations
- SLAs
- Premium customer support
- Dedicated customer success manager and solutions engineer
Does FireHydrant have a free plan?
Yes: the Free plan is free forever, not a time-limited trial. When you outgrow it, paid plans start at $25/mo. Paid tiers also come with a free trial (14 days), no credit card required.
What the free plan includes
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
AI Pricing Analysis
Pricing Model
It's a two-axis hybrid: you pay per responder for the core incident management seat ($25/mo annually), then get taxed separately on Signals usage based on alert volume. So your bill scales both with headcount and with how noisy your on-call setup actually is — a team that pages a lot will feel Signals costs before they feel seat costs.
Tier Strategy
Free is clearly scoped for small teams or trial-runners just testing incident workflows without commitment. Pro is where real incident response teams live once they need actual process (postmortems, retros, integrations) baked in. Enterprise kicks in when procurement wants SSO, custom contracts, or compliance guarantees — that's a legal/security trigger more than a usage one.
Competitive Positioning
At $25/responder/month, FireHydrant undercuts PagerDuty and Opsgenie's incident-management tiers pretty directly, positioning itself as the modern, reasonably-priced alternative for teams that don't want to pay premium prices for basic on-call. They're chasing mid-market engineering orgs who've outgrown ad hoc Slack-based incident response but aren't ready for enterprise-grade pricing.
Growth Lever
The real expansion lever isn't seats — it's Signals usage. As a team's alert volume grows (more services, more noise, more on-call rotations), that usage-based charge quietly climbs regardless of headcount. Combine that with Enterprise-gated features like SSO and custom terms, and you've got two separate paths pulling revenue up: scale of alerting and compliance needs.
Want the strategist's read on the live page? Read the AI teardown of FireHydrant's pricing page →
FireHydrant Pricing FAQ
- How much does FireHydrant cost?
- Paid plans start at $25/mo. There's also an Enterprise tier with custom pricing. You can get started on the free plan before committing.
- Is there a free plan?
- Yes. The "Free" plan is free forever, not just a trial. You get up to 10 responders, 2 runbooks, slack & teams chatbot — plus 2 more features. It's enough to evaluate the product before upgrading.
- Can I try it before paying?
- Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
- How does the pricing work?
- It's a two-axis hybrid: you pay per responder for the core incident management seat ($25/mo annually), then get taxed separately on Signals usage based on alert volume. So your bill scales both with headcount and with how noisy your on-call setup actually is — a team that pages a lot will feel Signals costs before they feel seat costs.
- Which plan makes sense for me?
- Free is clearly scoped for small teams or trial-runners just testing incident workflows without commitment. Pro is where real incident response teams live once they need actual process (postmortems, retros, integrations) baked in. Enterprise kicks in when procurement wants SSO, custom contracts, or compliance guarantees — that's a legal/security trigger more than a usage one.
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Comparing FireHydrant to something specific? Try FireHydrant vs Axiom, FireHydrant vs Better Stack, or FireHydrant vs Bugsnag. Or see the best FireHydrant alternatives, ranked.
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