FireHydrant Pricing (2026)

It's a hybrid: the base is per-responder at $25/mo billed annually, but Signals (their alerting and on-call product) layers on usage pricing based on alerts sent. So you're paying for people who respond to incidents, plus a metered charge as your alert volume grows.

From $25/mo 3 plans per-seat Free plan Free trial Best FireHydrant alternatives → FireHydrant's competitors →
Free
$0/mo per seat
Pro Popular
$25/mo per seat
Enterprise
Contact Sales
Verified Oct 15, 2026 Official pricing page

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FireHydrant has changed its pricing 3 times since we started watching. Last change Oct 15, 2026.

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Screenshot of FireHydrant's pricing page showing its plans and prices
Their pricing page, captured Oct 15, 2026

Free

$0/mo
  • Up to 10 responders
  • 2 runbooks
  • Slack & Teams chatbot
  • 1 public status page
  • 3 integrations

Pro

Popular
$25/mo per seat
  • 5 runbooks
  • Slack & Teams chatbot
  • 1 retrospective template
  • Unlimited public status pages
  • Service catalog
  • 10 custom fields
  • 5 integrations
  • On-call scheduling
  • Unlimited escalation policies
  • Notifications via push, Slack, Microsoft Teams, email
  • Notifications via SMS and voice available for purchase
  • Unlimited webhooks and alert rules
  • SSO
  • Standard support

Enterprise

Contact Sales
  • Viewer licenses
  • Unlimited runbooks
  • Private incidents
  • FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
  • Unlimited retrospective templates
  • Private status pages
  • Incident analytics
  • Unlimited custom fields
  • Unlimited integrations
  • Alert grouping
  • Volume discounting
  • Live call routing
  • Notification Policy
  • Slack Enterprise Grid
  • Data exports
  • Audit logs
  • SCIM
  • Multiple organizations
  • SLAs
  • Premium customer support
  • Dedicated customer success manager and solutions engineer

Does FireHydrant have a free plan?

Yes: the Free plan is free forever, not a time-limited trial. When you outgrow it, paid plans start at $25/mo. Paid tiers also come with a free trial (14 days), no credit card required.

What the free plan includes

  • Up to 10 responders
  • 2 runbooks
  • Slack & Teams chatbot
  • 1 public status page
  • 3 integrations

AI Pricing Analysis

Pricing Model

It's a hybrid: the base is per-responder at $25/mo billed annually, but Signals (their alerting and on-call product) layers on usage pricing based on alerts sent. So you're paying for people who respond to incidents, plus a metered charge as your alert volume grows.

Tier Strategy

Free gets small teams into the tool with zero friction, Pro is for teams that want real incident workflows across multiple responders, and Enterprise is the procurement-friendly tier (note the purchase order support) for orgs with compliance and security reviews. The upgrade trigger to Enterprise is likely organizational rather than technical: once legal, security, or finance gets involved, you're having a sales conversation whether you want to or not.

Competitive Positioning

At $25 per responder, they're undercutting the incident management heavyweights like PagerDuty and Incident.io's higher tiers, positioning as the affordable all-in-one for mid-market SRE teams. The generous free plan plus a trial signals they're playing a land-and-expand game against bigger incumbents rather than competing on premium polish.

Growth Lever

Expansion runs on two meters at once: add more responders and the seat bill climbs, and as Signals adoption deepens, alert volume drives usage charges on top. The real stickiness play is Signals, since once your on-call routing lives there, replacing it is a lot harder than swapping out a status page tool.

Want the strategist's read on the live page? Read the AI teardown of FireHydrant's pricing page →

FireHydrant Pricing FAQ

How much does FireHydrant cost?
Paid plans start at $25/mo. There's also an Enterprise tier with custom pricing. You can get started on the free plan before committing.
Is there a free plan?
Yes. The "Free" plan is free forever, not just a trial. You get up to 10 responders, 2 runbooks, slack & teams chatbot — plus 2 more features. It's enough to evaluate the product before upgrading.
Can I try it before paying?
Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
How does the pricing work?
It's a hybrid: the base is per-responder at $25/mo billed annually, but Signals (their alerting and on-call product) layers on usage pricing based on alerts sent. So you're paying for people who respond to incidents, plus a metered charge as your alert volume grows.
Which plan makes sense for me?
Free gets small teams into the tool with zero friction, Pro is for teams that want real incident workflows across multiple responders, and Enterprise is the procurement-friendly tier (note the purchase order support) for orgs with compliance and security reviews. The upgrade trigger to Enterprise is likely organizational rather than technical: once legal, security, or finance gets involved, you're having a sales conversation whether you want to or not.

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