New Relic Pricing (2026)

Two variables stack on top of each other here: data ingest (GB/month) and per-user fees that scale by access level (basic, core, or full platform). There's no flat rate to anchor against — compute is billed separately too, so your bill is really a function of how much telemetry you're shipping and how many people need real access versus read-only visibility.

4 plans usage-based Free plan Best New Relic alternatives → New Relic's competitors →
Free
$0/mo
Standard
Contact Sales
Pro
Contact Sales
Enterprise
Contact Sales
Verified Sep 29, 2026 Official pricing page

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New Relic has changed its pricing 6 times since we started watching. Last change Sep 29, 2026.

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Screenshot of New Relic's pricing page showing its plans and prices
Their pricing page, captured Sep 29, 2026

Free

$0/mo
  • 100 GB data ingest
  • Automatic logs obfuscation
  • Unlimited basic
  • One free full platform user
  • Access to 50+ capabilities
  • Data retention

Standard

Contact Sales
  • Limited to 5 full platform users
  • Ticketed support availability
  • 2 business days support response SLA
  • SAML single sign-on

Pro

Contact Sales
  • Unlimited full platform users.
  • Commitment options
  • 2-hour critical initial support response SLA
  • Data Plus eligibility
  • Optional: Full consumption pricing with no user licenses

Enterprise

Contact Sales
  • FedRAMP Moderate and HIPAA eligibility with Data Plus
  • Priority ticket routing
  • 1-hour critical initial support response SLA
  • Optional: Full consumption pricing with no user licenses

Does New Relic have a free plan?

Yes: the Free plan is free forever, not a time-limited trial.

What the free plan includes

  • 100 GB data ingest
  • Automatic logs obfuscation
  • Unlimited basic
  • One free full platform user
  • Access to 50+ capabilities
  • Data retention

AI Pricing Analysis

Pricing Model

Two variables stack on top of each other here: data ingest (GB/month) and per-user fees that scale by access level (basic, core, or full platform). There's no flat rate to anchor against — compute is billed separately too, so your bill is really a function of how much telemetry you're shipping and how many people need real access versus read-only visibility.

Tier Strategy

Free is a genuine on-ramp for solo devs or small teams testing observability without a card on file, but it caps out fast once ingest volume grows. Once you're past that free ceiling, Standard/Pro/Enterprise all hide behind sales calls — the real differentiator between them isn't features so much as negotiated ingest rates, user-type mix, and whether you need enterprise security/compliance controls, so teams typically move up when procurement or scale forces a custom contract anyway.

Competitive Positioning

New Relic sits mid-to-premium in the observability space — pricier to reason about than flat-fee competitors like Better Stack, but positioned to compete with Datadog and Dynatrace on breadth of telemetry coverage. The all-custom pricing past Free signals they're chasing mid-market and enterprise deals where sales-assisted, negotiated pricing is the norm, not self-serve shoppers comparing sticker prices.

Growth Lever

Ingest volume is the quiet expansion engine — as teams instrument more services, logs, and traces, GB usage climbs whether they mean to grow spend or not. User-type upgrades (basic to full platform) are the other lever, since access to advanced querying, alerting, and dashboards is gated by which user tier someone's assigned, pushing orgs to pay more per seat as more people need real investigative power.

Want the strategist's read on the live page? Read the AI teardown of New Relic's pricing page →

New Relic Pricing FAQ

How much does New Relic cost?
Pricing is custom — you'll need to talk to their sales team for a quote.
Is there a free plan?
Yes. The "Free" plan is free forever, not just a trial. You get 100 gb data ingest, automatic logs obfuscation, unlimited basic — plus 3 more features. It's enough to evaluate the product before upgrading.
Can I try it before paying?
There's no trial per se, but the free plan lets you use the product indefinitely with some limits.
How does the pricing work?
Two variables stack on top of each other here: data ingest (GB/month) and per-user fees that scale by access level (basic, core, or full platform). There's no flat rate to anchor against — compute is billed separately too, so your bill is really a function of how much telemetry you're shipping and how many people need real access versus read-only visibility.
Is there a discount for annual billing?
Volume discounts and commit pricing available for Pro and Enterprise.
Which plan makes sense for me?
Free is a genuine on-ramp for solo devs or small teams testing observability without a card on file, but it caps out fast once ingest volume grows. Once you're past that free ceiling, Standard/Pro/Enterprise all hide behind sales calls — the real differentiator between them isn't features so much as negotiated ingest rates, user-type mix, and whether you need enterprise security/compliance controls, so teams typically move up when procurement or scale forces a custom contract anyway.

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