Aircall vs Chanty Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Free
- Unlimited public & private chats
- Unlimited Announcement channels
- Unlimited voice messages
- Scheduled messages
- Disappearing messages
- Unlimited searchable history
- Unlimited one-on-one audio & video calls
- Built-in Task management
- File storage 20GB per team
- Convert message to a task
- Up to 5 team members
- 1 guest user
- 1 multi conversation guest
- Up to 10 integrations
- Community support
Business
Popular- Announcements and critical comms
- Unlimited group chats and channels
- Unlimited group audio and video calls
- Unlimited screen sharing
- To-do lists and Task boards
- Employee onboarding and Directory
- Secure file storage 20Gb per user
- Calendar and Events
- Polls and Forms
- Data import and export
- Customizable roles and permissions
- Customizable data retention policies
- HIPAA compliance and BAA
- SSO, 2FA and access controls
- IP Allowlist / Location-based access
- 3 guest seats per member for free
- 24x7 support line
- 99.9% guaranteed uptime
Enterprise
- White labeling and embedding
- Directory Sync, SAML and SSO
- SCIM provisioning
- Recognition and rewards
- Analytics, intents and signals
- Dashboards & reporting
- Advanced permissions
- Unlimited custom roles
- Enterprise API
- Unlimited integrations
- AI compatibility
- On-premise possibility
- US, EU & APAC data residency
- Custom data retention policies
- DLP, Compliance and Governance
- MSA & HIPAA compliance
- Custom capacity in workload
- Live onboarding training
- Managed services and Ops
- Dedicated support line and SLA
- Customer success manager
Aircall vs Chanty FAQ
- Which one is cheaper?
- Chanty is the cheaper option, starting at $4/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Chanty has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Chanty: At $4/seat, Chanty undercuts Slack and Microsoft Teams by a wide margin, positioning itself as the budget-friendly alternative for small businesses and nonprofits who want core team chat without paying premium collaboration-suite prices. This is a value play aimed at price-sensitive teams, not enterprises chasing deep integrations.
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