Aircall vs Dialpad Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Aircall pricing | Dialpad pricing | |
|---|---|---|
| Starts at | $30/mo | $89/mo |
| Number of plans | 4 | 3 |
| Free plan | — | — |
| Free trial | ||
| Pricing model | hybrid | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
AI Voice Agents
Popular- 38 languages with custom voices
- FAQs, custom caller intake questions, and more
- Trigger-based outbound calling and voicemail detection
- In-call and post-call AI actions
- Custom routing, escalation paths, handoffs, and fallback logic
- Native Aircall numbers and business telephony
- Per-agent performance dashboards
Essentials
- Unlimited calls within US & Canada*
- SMS and MMS
- Shared inbox with your team
- Call recordings and AI transcripts
- IVR and basic call flow
- Basic dashboards and analytics
- 250+ integrations
- 50 min AI Voice Agents per month
Professional
- Unlimited calls within US & Canada
- AI call summary and conversation intelligence
- Smart call routing and queue callback
- Power Dialer
- Outbound call campaigns
- Call whispering & barge call
- User-level analytics and live monitoring
- Full API access
Enterprise
- Unlimited global calls
- Custom onboarding and prioritized support
- Access to API developer support
- Enterprise-grade SLA and compliance (HIPAA, GDPR, SOC2)
- SSO and SCIM
Essentials
- Omnichannel routing (voice + digital)
- Power Dialer
- AI transcripts, recaps, PII redaction, sentiment
- CC Analytics, Advanced Routing, Screen Recording
- Reach Booster included — local presence dialing + voicemail drop
Advanced
- Live Coach included — Real-time Assist, AI Assistant, Custom Moments
- Quality Management included — AI CSAT, Scorecards, Playbooks, Coaching Hub
Premium
- Workforce Management included — forecasting, scheduling, adherence
- The most complete contact center package available
Aircall vs Dialpad FAQ
- Which one is cheaper?
- Aircall starts lower at $30/mo, compared to $89/mo for Dialpad.
- Can I use either one for free?
- Neither has a free plan. But Aircall and Dialpad offer a free trial.
- How do they charge?
- Different approach here. Aircall uses hybrid pricing, while Dialpad goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Aircall: Mid-market sweet spot: $30-$50 annual per seat undercuts premium contact-center suites but isn't trying to be the rock-bottom VoIP option, and there's no free plan to compete on price alone. The AI minute pricing and add-on menu signal they're chasing teams that want a modern, integration-heavy stack (Salesforce, WhatsApp) and are willing to pay for it. Dialpad: Priced well above typical business-phone competitors (Connect starts at $15), but the Support line is going after contact-center suites, where $89-$149 per agent is more mid-market than luxury. The ladder from Connect to Sell to Support to Resolve lets them land cheap on phones and climb toward AI-first customer service.
Still deciding? See the best Aircall alternatives or the best Dialpad alternatives, ranked with verified pricing.
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