Aircall vs Discourse Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Pro
- Unlimited members & chat
- Unlimited public & private categories
- Unlimited tags
- Custom groups
- Email support
- Custom & community themes
- Custom domain
- API and Webhook access
- 15+ plugins
- 5 staff seats
Business
- Advanced reporting & analytics
- Automation
- Events
- Gamification
- SSO (Open ID & OAuth2)
- 20+ additional plugins
- 15 staff seats
- Priority support
- Migration services
Enterprise
- Expert design & development services
- 99.9% uptime guarantee
- Migration services
- GDPR & CCPA compliant hosting
- 50+ plugins
- Unlimited staff seats
Aircall vs Discourse FAQ
- Which one is cheaper?
- Aircall starts lower at $30/mo, compared to $100/mo for Discourse.
- Can I use either one for free?
- Neither has a free plan. But Discourse offers a free trial.
- How do they charge?
- Different approach here. Aircall uses per-seat pricing, while Discourse goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Discourse: This sits firmly in premium territory for community platforms — there's no free plan, and $100/mo as a starting price screams 'we're for serious operators,' not hobbyists. They're chasing companies and organizations that view community as infrastructure, not casual forum runners who'd bounce off the lack of a free tier.
Still deciding? See the best Aircall alternatives or the best Discourse alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Aircall and Discourse and let you know when something moves. See how competitor pricing monitoring works.