Aircall vs Discourse Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Aircall pricing Discourse pricing
Starts at $30/mo $100/mo
Number of plans 3 3
Free plan — —
Free trial —
Pricing model per-seat flat-rate

Price is one row. To weigh the features too, use our feature comparison template →

Aircall pricing

Official page

Essentials

$30/mo
  • Minimum number of users: 3
  • Max number of teams: 3
  • Phone number included in the plan: 1 local or toll-free
  • Price of each additional number, per month: $6
  • Inbound calls & internal calls (Toll-free excluded): Unlimited
  • Outbound calls - domestic: Unlimited in US and Canada*
  • Outbound calls - international: Contact us for rates and bundle
  • SMS and MMS business text messaging - domestic
  • Access to call recordings: Up to 1 year (by request, 6 months available in Dashboard)
  • Analytics data: Up to 6 months (Basic Analytics)

Professional

$50/mo
  • Minimum number of users: 3
  • Max number of teams: Unlimited
  • Phone number included in the plan: 1 local or toll-free
  • Price of each additional number, per month: $6
  • Inbound calls & internal calls (Toll-free excluded): Unlimited
  • Outbound calls - domestic: Unlimited in US and Canada*
  • Outbound calls - international: Contact us for rates and bundle
  • SMS and MMS business text messaging - domestic
  • Access to call recordings: Unlimited (by request, 6 months available in Dashboard)
  • Analytics data: Up to 6 months (Basic and Advanced Analytics)

Custom

Custom
  • Minimum number of users: 25
  • Max number of teams: Unlimited
  • Phone number included in the plan: 1 local or toll-free
  • Price of each additional number, per month: $6
  • Inbound calls & internal calls (Toll-free excluded): Unlimited
  • Outbound calls - domestic: Unlimited in US and Canada*
  • Outbound calls - international: Unlimited*
  • SMS and MMS business text messaging - domestic
  • Access to call recordings: Unlimited (by request, 6 months available in Dashboard)
  • Analytics data: Unlimited (Analytics+)

Discourse pricing

Official page

Pro

$100/mo
  • Unlimited members & chat
  • Unlimited public & private categories
  • Unlimited tags
  • Custom groups
  • Email support
  • Custom & community themes
  • Custom domain
  • API and Webhook access
  • 15+ plugins
  • 5 staff seats

Business

$500/mo
  • Advanced reporting & analytics
  • Automation
  • Events
  • Gamification
  • SSO (Open ID & OAuth2)
  • 20+ additional plugins
  • 15 staff seats
  • Priority support
  • Standard migration services

Enterprise

Custom
  • Expert design & development services
  • 99.9% uptime guarantee
  • Custom migration services
  • GDPR & CCPA compliant hosting
  • 50+ additional plugins
  • Unlimited staff seats

Aircall vs Discourse FAQ

Which one is cheaper?
Aircall starts lower at $30/mo, compared to $100/mo for Discourse.
Can I use either one for free?
Neither has a free plan. But Discourse offers a free trial.
How do they charge?
Different approach here. Aircall uses per-seat pricing, while Discourse goes with flat-rate. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Aircall: Sitting mid-market against the likes of RingCentral, Dialpad, and JustCall, Aircall isn't fighting on price — those $30-50 per-seat rates land squarely in the middle of the pack. They're going after growing sales and support teams who want something more polished than a budget VoIP tool but aren't ready for enterprise contact-center pricing. Discourse: At $100-500/mo flat, Discourse undercuts enterprise community platforms like Khoros or Vanilla that price on usage or seats and can run into five figures monthly, but it's pricier than free/open-source alternatives since you're paying for hosting and support rather than the software itself. They're clearly courting mid-market teams who want a polished, maintained forum without either the DIY hosting hassle or enterprise-tier contracts.

Still deciding? See the best Aircall alternatives or the best Discourse alternatives, ranked with verified pricing.

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