Aircall vs Microsoft Teams Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Aircall | Microsoft Teams | |
|---|---|---|
| Starts at | $30/mo | $4/mo |
| Number of plans | 3 | 3 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | per-seat | per-seat |
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Microsoft 365 Business Standard with Copilot
- Work-grounded Copilot in apps such as Word, Excel, PowerPoint, Outlook, and Microsoft Teams
- Reasoning AI for research and data analysis
- Core identity and access management for up to 300 users
- Desktop, web, and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, meet, and host webinars with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Loop, Clipchamp, Bookings, Planner, and Forms)
- Secure AI built for work, powered by Work IQ, with access to create and use agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft 365 Business Basic
- Core identity and access management for up to 300 users
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, and meet with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Bookings, Planner, and Forms)
- AI chat experience with web grounding, writing assistance, data analysis, and access to agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft Teams Essentials
Popular- Chat, call, and video conferencing
- Real-time collaboration with file sharing, tasks, and polling
- Team meeting recordings with transcripts and live captions (English)
- 10 GB of cloud storage per user
- Data encryption for meetings, chats, calls, and files
- Anytime phone and web support
Aircall vs Microsoft Teams FAQ
- Which one is cheaper?
- Microsoft Teams is the cheaper option, starting at $4/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Neither has a free plan. But Microsoft Teams offers a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Microsoft Teams: At $4/seat, Teams Essentials undercuts Slack and Zoom's paid tiers to grab teams that don't want to pay for a standalone chat tool. But Microsoft's real strategy is bundling — they're not trying to win on Teams pricing alone, they're using it as a low-cost wedge to pull people into the much pricier M365 ecosystem.
Still deciding? See the best Aircall alternatives or the best Microsoft Teams alternatives, ranked with verified pricing.
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