Aircall vs Microsoft Teams Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Aircall pricing | Microsoft Teams pricing | |
|---|---|---|
| Starts at | $30/mo | $4/mo |
| Number of plans | 3 | 3 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Essentials
- Minimum number of users: 3
- Max number of teams: 3
- Phone number included in the plan: 1 local or toll-free
- Price of each additional number, per month: $6
- Inbound calls & internal calls (Toll-free excluded): Unlimited
- Outbound calls - domestic: Unlimited in US and Canada*
- Outbound calls - international: Contact us for rates and bundle
- SMS and MMS business text messaging - domestic
- Access to call recordings: Up to 1 year (by request, 6 months available in Dashboard)
- Analytics data: Up to 6 months (Basic Analytics)
Professional
- Minimum number of users: 3
- Max number of teams: Unlimited
- Phone number included in the plan: 1 local or toll-free
- Price of each additional number, per month: $6
- Inbound calls & internal calls (Toll-free excluded): Unlimited
- Outbound calls - domestic: Unlimited in US and Canada*
- Outbound calls - international: Contact us for rates and bundle
- SMS and MMS business text messaging - domestic
- Access to call recordings: Unlimited (by request, 6 months available in Dashboard)
- Analytics data: Up to 6 months (Basic and Advanced Analytics)
Custom
- Minimum number of users: 25
- Max number of teams: Unlimited
- Phone number included in the plan: 1 local or toll-free
- Price of each additional number, per month: $6
- Inbound calls & internal calls (Toll-free excluded): Unlimited
- Outbound calls - domestic: Unlimited in US and Canada*
- Outbound calls - international: Unlimited*
- SMS and MMS business text messaging - domestic
- Access to call recordings: Unlimited (by request, 6 months available in Dashboard)
- Analytics data: Unlimited (Analytics+)
Microsoft 365 Business Standard with Copilot
- Work-grounded Copilot in apps such as Word, Excel, PowerPoint, Outlook, and Microsoft Teams
- Reasoning AI for research and data analysis
- Core identity and access management for up to 300 users
- Desktop, web, and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, meet, and host webinars with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Loop, Clipchamp, Bookings, Planner, and Forms)
- Secure AI built for work, powered by Work IQ, with access to create and use agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft 365 Business Basic
- Core identity and access management for up to 300 users
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, and meet with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Bookings, Planner, and Forms)
- AI chat experience with web grounding, writing assistance, data analysis, and access to agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft Teams Essentials
Popular- Chat, call, and video conferencing
- Real-time collaboration with file sharing, tasks, and polling
- Team meeting recordings with transcripts and live captions (English)
- 10 GB of cloud storage per user
- Data encryption for meetings, chats, calls, and files
- Anytime phone and web support
Aircall vs Microsoft Teams FAQ
- Which one is cheaper?
- Microsoft Teams is the cheaper option, starting at $4/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Neither has a free plan. But Microsoft Teams offers a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: Sitting mid-market against the likes of RingCentral, Dialpad, and JustCall, Aircall isn't fighting on price — those $30-50 per-seat rates land squarely in the middle of the pack. They're going after growing sales and support teams who want something more polished than a budget VoIP tool but aren't ready for enterprise contact-center pricing. Microsoft Teams: Teams Essentials at $4 undercuts Zoom and Slack's paid tiers pretty aggressively, positioning Microsoft as the budget-friendly choice for pure video/chat needs. But the real strategy is using that low price as a wedge to upsell into the Business Basic/Standard bundles, where Microsoft's actual competitive advantage — owning the whole productivity stack — kicks in.
Still deciding? See the best Aircall alternatives or the best Microsoft Teams alternatives, ranked with verified pricing.
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