Aircall vs Microsoft Teams Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Aircall | Microsoft Teams | |
|---|---|---|
| Starts at | $30/mo | $4/mo |
| Number of plans | 3 | 3 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | per-seat | per-seat |
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Microsoft 365 Business Standard with Copilot
- Work-grounded Copilot in apps such as Word, Excel, PowerPoint, Outlook, and Microsoft Teams
- Reasoning AI for research and data analysis
- Core identity and access management for up to 300 users
- Desktop, web, and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, meet, and host webinars with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Loop, Clipchamp, Bookings, Planner, and Forms)
- Secure AI built for work, powered by Work IQ, with access to create and use agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft 365 Business Basic
- Core identity and access management for up to 300 users
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
- Custom business email ([email protected])
- Chat, call, and meet with Microsoft Teams
- 1 TB of cloud storage per user
- 10+ additional apps for your business needs (including Microsoft Bookings, Planner, and Forms)
- AI chat experience with web grounding, writing assistance, data analysis, and access to agents
- Automatic spam and malware filtering
- Anytime phone and web support
Microsoft Teams Essentials
Popular- Chat, call, and video conferencing
- Real-time collaboration with file sharing, tasks, and polling
- Team meeting recordings with transcripts and live captions (English)
- 10 GB of cloud storage per user
- Data encryption for meetings, chats, calls, and files
- Anytime phone and web support
Aircall vs Microsoft Teams FAQ
- Which one is cheaper?
- Microsoft Teams is the cheaper option, starting at $4/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Neither has a free plan. But Microsoft Teams offers a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-$50/seat annually, Aircall sits in the mid-market range — more expensive than scrappy alternatives like OpenPhone or Grasshopper, but cheaper than enterprise CCaaS players like Genesys or NICE. They're clearly targeting SMB and mid-market sales and support teams who want a polished product without an enterprise procurement process. Microsoft Teams: At $4–$7 for the entry tiers, they're undercutting Slack's paid plans and going toe-to-toe with Google Workspace — this is a volume play to win SMBs already in the Microsoft ecosystem. The $23.50 Copilot tier is a deliberate premium move, betting that AI features justify nearly 3x the cost of Basic.
Keep tabs on both.
We'll monitor pricing changes for Aircall and Microsoft Teams and let you know when something moves.