Aircall vs Riverside Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Pro
- 1 studio
- 15 hrs of separate track downloads
- Up to 4K video
- 48kHz audio
- No watermark
- Teleprompter for host
- Unlimited text-based editing
- AI editing & repurposing agent
- Magic Audio, eye contact, unlimited transcriptions, remove silences & filler words
- Magic clips & show notes
- Podcast hosting & analytics
- Publish to YouTube, Spotify, Apple, Instagram, LinkedIn & more
- Live chat support
Grow
Popular- 2 studios
- 20 hrs of separate track downloads
- Social media scheduling
- Newsletter
- Creator website
- Podcast hosting for 2 shows
- Video hosting
- AI thumbnails
- Full HD 1080p live streaming
- Multistream to unlimited destinations (YouTube, Facebook, LinkedIn, X, Twitch)
- Custom RTMP to stream to custom platforms
- Omnichat
- Live call-ins
- Live stream chat
- Custom studio overlays & lower thirds
- Backstage speaker management (hide/show participants)
Webinar
- 3 studios
- 25 hrs of separate track downloads
- Host webinars with up to 100 registrants
- Pre-record & stream the session as live
- No time limits
- Unlimited sessions
- Lead capture tool
- Custom branded registration form
- Automated email reminders & follow-ups
- Q&A, live call-ins, polls & reactions
- Insights & integrations
- Webinar analytics
- HubSpot integration to sync leads in your CRM
Business
- Unlimited studios
- Unlimited separate track downloads
- Up to 10,000 webinar registrants
- Custom branding
- Async recording
- Simultaneous recording
- Podcast hosting for unlimited shows
- Producer mode & full remote control
- Control guest input & output
- Teleprompter for host & guests
- Presentation recorder
- Custom frame rates: 24, 25, 29.97 FPS
- Production workspaces & custom roles
- Collaborative editing
- Non-destructive timeline exports
- Producer on demand
- Salesforce integration & API access
- SSO (Okta, Azure)
- SOC2 & ISO27001 compliance
- Dedicated CSM & customized onboarding
Aircall vs Riverside FAQ
- Which one is cheaper?
- Riverside is the cheaper option, starting at $29/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Riverside has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Different approach here. Aircall uses per-seat pricing, while Riverside goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-$50/seat annually, Aircall sits in the mid-market range — more expensive than scrappy alternatives like OpenPhone or Grasshopper, but cheaper than enterprise CCaaS players like Genesys or NICE. They're clearly targeting SMB and mid-market sales and support teams who want a polished product without an enterprise procurement process. Riverside: Riverside sits in the mid-market of remote recording tools — more expensive than basic Zoom-and-edit workflows but cheaper than enterprise video platforms. They're going after serious indie creators and small media teams who've outgrown free tools but don't need a full video production suite.
Keep tabs on both.
We'll monitor pricing changes for Aircall and Riverside and let you know when something moves.