Aircall vs Riverside Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Free
- Try 2 hours of multi-track recordings (Separate audio and video tracks)
- Full suite of editing tools
- Up to 720p video quality
- Riverside watermark on all your things
- 44.1 kHz audio quality
- Unlimited single track recording and editing
- Magic Clips
- Video calls. As long as you want!
Pro
- Up to 4K video
- 48kHz audio
- No watermark
- Teleprompter for host
- In-person multi-cam recording
- Unlimited text-based editing
- AI editing & repurposing agent
- AI B-roll, eye contact, remove silences & filler words
- Unlimited transcriptions
- Magic clips & show notes
- Audio enhancement
- Podcast hosting & analytics
- Publish to YouTube, Spotify, Apple, Instagram, LinkedIn & more
- 1 studio
- 15 hrs of separate track downloads
Grow
Popular- Social media scheduling
- Newsletter
- Creator website
- Podcast hosting for 2 shows
- Publish video to Apple Podcasts
- Video hosting
- AI thumbnails
- Full HD 1080p live streaming
- Multistream to unlimited destinations (YouTube, Facebook, LinkedIn, X, Twitch)
- Custom RTMP to stream to custom platforms
- Omnichat
- Custom studio overlays & lower thirds
- Backstage speaker management (hide/show participants)
- 2 studios
- 20 hrs of separate track downloads
Webinar
- Host webinars with up to 100 registrants
- Pre-record & stream the session as live
- Recurring webinars
- No time limits
- Unlimited sessions
- Lead capture tool
- Custom branded registration form
- Embed webinars on your site
- Branded email reminders & follow-ups
- Q&A, live call-ins, polls & reactions
- Webinar analytics
- HubSpot integration to sync leads in your CRM
- 3 studios
- 25 hrs of separate track downloads
Business
- Unlimited studios
- Unlimited separate track downloads
- Up to 10,000 webinar registrants
- Unlimited video storage
- Custom branding
- Async recording
- Simultaneous recording
- Unlimited video & podcast hosting
- Private podcast hosting
- Producer mode
- Control guest input & output
- Teleprompter for host & guests
- Presentation recorder
- Custom frame rates: 24, 25, 29.97 FPS
- Production workspaces & custom roles
- Collaborative editing
- Non-destructive timeline exports
- Producer on demand
- Salesforce & Marketo integrations
- API access
- SSO (Okta, Azure)
- SOC2 & ISO27001 compliance
- Dedicated CSM
- 24/7 live priority chat support
Aircall vs Riverside FAQ
- Which one is cheaper?
- Aircall starts lower at $30/mo, compared to $35/mo for Riverside.
- Can I use either one for free?
- Riverside has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Different approach here. Aircall uses per-seat pricing, while Riverside goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Riverside: Riverside sits mid-to-premium for creator-focused recording tools — it's pricier than bare-bones recording apps but cheaper than dedicated webinar/event platforms, which is exactly why Webinar is siloed as its own $99 tier instead of folding into Grow. They're going after podcasters and video creators who've outgrown Zoom-and-a-mic setups but aren't ready for enterprise streaming stacks.
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