Aircall vs Slack Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Free
- 90 days of message history
- Up to 10 apps
- 1:1 meetings
- 1:1 external messages
Pro
- Unlimited message history
- Unlimited app integrations
- Group meetings
- Group external messages
- AI conversation summaries
Business+
Popular- Unlimited message history
- Unlimited app integrations
- Group meetings
- Group external messages
- AI conversation summaries
- Slackbot (personal AI agent) (New)
- AI workflow generation
- AI search
- AI daily recaps
- AI file summaries
- SAML-based single sign-on
- SCIM user management
Enterprise+
- Unlimited message history
- Unlimited app integrations
- Group meetings
- Group external messages
- AI conversation summaries
- Slackbot (personal AI agent) (New)
- AI workflow generation
- Enterprise search
- AI daily recaps
- AI file summaries
- Multiple SAML configurations
- SCIM user management
- EMM integration support
- Native data loss prevention
Aircall vs Slack FAQ
- Which one is cheaper?
- Slack is the cheaper option, starting at $8/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Slack has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Slack: Slack sits mid-to-premium in team chat — pricier per seat than Google Chat (bundled free with Workspace) and roughly on par with or above Microsoft Teams, which most companies already get for free inside Microsoft 365. They're not competing on price; they're betting the UX and integration ecosystem justify the premium over 'free' alternatives already sitting in a company's tech stack.
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