Aircall vs Zoho Mail Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Workplace Standard
Popular- Enterprise-grade custom email
- 30 GB mail storage per user
- File storage starts at 100 GB/team
- AI assistant (Zia)
- Migration Assistance
- Trident Desktop Experience (New)
- Mobile & Desktop Apps
- Identity Management & MFA App
- eWidget & Developer Space
- Unified Communication Suite
- Collaborative Office Suite
- Password Manager
- Bulk transactional emails
Mail Lite
- Enterprise-grade custom email
- 5 GB / 10 GB mail storage per user
- AI assistant (Zia)
- Migration Assistance
- Trident Desktop Experience (New)
- Mobile & Desktop Apps
- Identity Management & MFA App
- eWidget & Developer Space
- Bulk transactional emails
Mail Premium
- Enterprise-grade custom email
- 50 GB mail storage/user + 50 GB retention storage/user
- AI assistant (Zia)
- Migration Assistance
- Trident Desktop Experience (New)
- Mobile & Desktop Apps
- Identity Management & MFA App
- eWidget & Developer Space
- Email Retention & eDiscovery
- S-MIME
- Mobile Access Management
- Mail Data Loss Prevention (Beta)
- Bulk transactional emails
Workplace Professional
- Enterprise-grade custom email
- 100 GB mail storage/user + 100 GB retention storage/user
- File storage 1 TB/team
- AI assistant (Zia)
- Migration Assistance
- Trident Desktop Experience (New)
- Mobile & Desktop Apps
- Identity Management & MFA App
- eWidget & Developer Space
- Email Retention & eDiscovery
- S-MIME
- Mobile Access Management
- Mail Data Loss Prevention (Beta)
- Unified Communication Suite
- Collaborative Office Suite
- Password Manager
- Intranet & Employee Engagement
- Bulk transactional emails
Workplace Enterprise
- Highest plans and custom limits of the included Workplace products
- Identity management and Microsoft Active Directory cloud sync using Zoho Directory
- Virtual Private Cloud for isolated hosting
- Additional security and administration features via endpoint control
- Custom Plans with other Zoho Products
- Pooled Storage for Mail
Aircall vs Zoho Mail FAQ
- Which one is cheaper?
- Zoho Mail is the cheaper option, starting at $1/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Zoho Mail has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Zoho Mail: Zoho sits firmly in the budget-to-mid range of business email — cheaper than Google Workspace and Microsoft 365 at nearly every tier, especially at the $1/mo Mail Lite entry point. They're clearly going after cost-conscious small businesses and startups who want a Gmail-like experience without the Google tax.
Still deciding? See the best Aircall alternatives or the best Zoho Mail alternatives, ranked with verified pricing.
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