Aircall vs Zoom Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Basic
- 40 minutes per meeting
- 100 participants per meeting
- Meeting summaries (for 3 hosted meetings per month)
- AI queries (20 per month)
- AI note-taking (3 uses per month)
- Instant messaging
- VoIP calling
- 1 personal booking page
- 3 editable whiteboards
- 5 two-minute clips
- Limited AI capabilities
- Connect Gmail/Outlook in Zoom
- Sync Google/Microsoft calendars
- Surface, manage, and complete tasks
- One place for your Zoom files
Pro
Popular- 30 hours per meeting
- 100 participants per meeting
- Unlimited AI note-taking
- Basic AI queries
- Agentic search
- Workflows in Zoom
- Group videos in channels (25 unique viewers)
- Zoom recordings, Clips, and uploads
- Unlimited AI document creation
- Unlimited clips
- Custom avatars (3 mins per month)
- Zoom Mail
- Zoom Calendar
- 10 GB per user
- Live Chat Support
Business
- 300 participants per meeting
- Unlimited booking pages
- Unlimited whiteboards
- SSO, managed domains
- Multi-region storage and media control
- Device management
- Information barriers and other policies
- Archival and data loss prevention APIs
Enterprise
- 1000 participants per meeting
- Full-featured PBX
- 500 attendees
- Rooms
- Workspace Reservation
- Visitor Management
- Translated captions
- Customer managed key
- Hybrid cloud
- Contact management network
Aircall vs Zoom FAQ
- Which one is cheaper?
- Zoom is the cheaper option, starting at $14/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Zoom has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-$50/seat annually, Aircall sits in the mid-market range — more expensive than scrappy alternatives like OpenPhone or Grasshopper, but cheaper than enterprise CCaaS players like Genesys or NICE. They're clearly targeting SMB and mid-market sales and support teams who want a polished product without an enterprise procurement process. Zoom: Zoom sits in the mid-market sweet spot — not the cheapest (Google Meet is bundled free with Workspace, Teams with M365) but far from premium. At $14-18/seat they're competing on brand trust and reliability against Microsoft and Google, who are essentially giving away comparable functionality to existing customers.
Keep tabs on both.
We'll monitor pricing changes for Aircall and Zoom and let you know when something moves.