Aircall vs Zoom Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Basic
- 40 minutes per meeting
- 100 participants per meeting
- Meeting summaries (for 3 hosted meetings per month)
- AI queries (20 per month)
- AI note-taking (3 uses per month)
- Instant messaging
- VoIP calling
- 3 editable whiteboards
- 5 two-minute clips
- Limited AI capabilities
- AI help me write (Canvas) (3 docs per month)
- Connect Gmail/Outlook in Zoom
- Sync Google/Microsoft calendars
- Surface, manage, and complete tasks
- One place for your Zoom files
Pro
Popular- 30 hours per meeting
- 100 participants per meeting
- Unlimited AI note-taking
- Basic AI queries
- Agentic search
- Workflows in Zoom
- Unlimited meeting summaries
- Unlimited in meeting questions
- Create custom meeting summary templates (8 per month)
- Group videos in channels (25 unique viewers)
- Zoom recordings, Clips, and uploads
- Unlimited AI document creation
- Unlimited clips
- Custom avatars (3 mins per month)
- Zoom Mail
- Zoom Calendar
- 10 GB per user
- Live Chat Support
Business
- 300 participants per meeting
- Unlimited booking pages
- Unlimited whiteboards
- Custom templates, facilitation tools(timer, presentation mode and voting)
- SSO, managed domains
- Multi-region storage and media control
- Device management
- Information barriers and other policies
- Archival and data loss prevention APIs
Enterprise
- 1000 participants per meeting
- Full-featured PBX
- 500 attendees
- Rooms
- Workspace Reservation
- Visitor Management
- Translated captions
- Customer managed key
- Hybrid cloud
- Contact management network
Aircall vs Zoom FAQ
- Which one is cheaper?
- Zoom is the cheaper option, starting at $14/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Zoom has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Zoom: Zoom sits in the middle of the video conferencing pack — pricier than scrappy alternatives but cheaper than bundling into a full Google Workspace or Microsoft 365 seat just for video. They're leaning on brand trust and ubiquity rather than being the budget pick, aiming at teams who already default to 'let's Zoom it' and don't want to relitigate that choice.
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