Aircall vs Zulip Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Essentials
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Professional
- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Custom
Popular- Minimum number of users
- Max number of teams
- Phone number included in the plan
- Price of each additional number, per month
- Inbound calls & internal calls (Toll-free excluded)
- Outbound calls - domestic
- Outbound calls - international
- SMS and MMS business text messaging - domestic
- Access to call recordings
- Analytics data
Free
- 10,000 messages of search history
- File storage up to 5 GB total
- Complete team chat solution
- Hundreds of integrations
- Advanced roles and permissions
- Guest accounts
- Many organizations are eligible for a free Standard plan
Standard
- Unlimited search history
- File storage up to 5 GB per user
- Flexible permissions with custom groups
- Message retention policies
- Brand Zulip with your logo
- Priority commercial support
- Public access option
Plus
Popular- All Standard plan features
- File storage up to 25 GB per user
- SSO with SAML (Okta, OneLogIn, etc.)
- SCIM user and group sync
- Custom domain
- Limit user list access for guests
- Priority commercial support
Aircall vs Zulip FAQ
- Which one is cheaper?
- Zulip is the cheaper option, starting at $8/mo vs $30/mo for Aircall.
- Can I use either one for free?
- Zulip has a free plan. Aircall doesn't — you'll need to pay from day one.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Aircall: At $30-50/seat, Aircall sits mid-to-premium in the cloud calling space — pricier than bare VoIP tools like Grasshopper but cheaper than full contact-center suites like Five9 or NICE CXone. They're chasing SMB and mid-market sales/support teams who want call center features without enterprise-grade complexity or cost. Zulip: Zulip sits mid-pack compared to Slack and Microsoft Teams, undercutting Slack's per-seat pricing while still offering a real free tier — but it's not fighting on price alone since it's also chasing open-source and nonprofit communities with free Standard access.
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