airfocus vs UserVoice Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

airfocus UserVoice
Starts at Custom Custom
Number of plans 2 1
Free plan
Free trial
Pricing model custom custom

Professional

Custom
  • Unlimited free contributors & workspaces
  • Roadmaps
  • Advanced prioritization
  • Custom product hierarchy (3 levels)
  • Feedback & Insights management
  • Branded customer or stakeholder portal
  • All view types
  • Core integrations
  • airfocus agent
  • MCP server

Enterprise

Popular
Custom
  • Objectives & OKRs
  • Portfolio management & dashboards
  • Capacity planning
  • Insights agent
  • Activity & progress reporting
  • Custom product hierarchy (unlimited levels)
  • Jira Server & Azure DevOps Server integrations
  • Salesforce integration
  • Portal SSO protection
  • IP address whitelisting
  • Enterprise-level onboarding & training
  • SAML SSO
  • SCIM provisioning

Custom

Custom
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance

airfocus vs UserVoice FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Neither has a free plan. But UserVoice offers a free trial.
How do they charge?
Both use a custom model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. airfocus: Hiding all pricing puts airfocus in a weird spot — tools like Productboard and Aha! also lean custom-quote for upper tiers, but many competitors at least show a starting number to anchor expectations. This positions airfocus as a considered, sales-driven purchase rather than a self-serve tool, likely aiming for mid-market to enterprise product teams who expect to negotiate anyway. UserVoice: Premium enterprise play that's cutting out the bottom of the market entirely. At $16K minimum, they're positioning against other enterprise feedback platforms, not trying to compete with basic survey tools.

Keep tabs on both.

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