Alchemer vs Lookback Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Alchemer pricing | Lookback pricing | |
|---|---|---|
| Starts at | $55/mo | $24/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | hybrid | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Collaborator
- Unlimited surveys
- 75k annual responses
- Email support
Professional
Popular- 100k annual responses
- Custom templates and branding
- Additional logic, scripting, publishing, and analysis
- Email and phone support
Full Access
- 125k annual responses
- Advanced research question types
- Advanced statistical analysis tools
- Advanced reporting tools
- Email and phone support
Platform Plans
- Omnichannel feedback collection
- Integrate feedback with existing systems
- 24/7 expert support
- Analyze open text
- Dedicated Customer Success Manager
- Enterprise-grade security features
- SSO and permission-based controls
Freelance
- 10 sessions
- 1 panel participant included *
- Bring your own participants for free
- All core features
- Solo seat
- Unlimited guests
- Chat support
Team
- 100 sessions
- 10 panel participants included *
- Bring your own participants for free
- All core features
- 10 collaborators
- Unlimited guests
- Security Self-Assess
- Chat support
Insights Hub
Popular- 300 sessions
- 30 panel participants included *
- Bring your own participants for free
- All core features
- 30 collaborators
- Unlimited guests
- Security Assessment Assist
- Priority chat support
Enterprise
- Unlimited sessions
- Custom panel participant allocation
- Bring your own participants for free
- All core features
- Custom seat configuration
- Security Review
- Custom Legal
- SSO
- Invoicing/PO
- Team Training
- Audits
- CSM support
Alchemer vs Lookback FAQ
- Which one is cheaper?
- Lookback is the cheaper option, starting at $24/mo vs $55/mo for Alchemer.
- Can I use either one for free?
- Lookback has a free plan. Alchemer doesn't — though they do offer a free trial.
- How do they charge?
- Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Alchemer: At $55-$275 per user per month, this sits well above SurveyMonkey and Typeform on entry price and edges toward Qualtrics territory at the top, so it's a premium-leaning play for teams that outgrew the cheap tools. The absence of a free plan reinforces that: they're skipping the bottom-of-funnel crowd and targeting research-serious buyers who'll pay for depth. Lookback: Lookback sits in the middle, with a cheap-ish entry at ~$25/mo but a premium-feeling bill once participants and session packs pile on. It's courting hands-on UX researchers and product teams who want live moderated testing, not the all-in-one platform buyers who go to the big unmoderated suites.
Still deciding? See the best Alchemer alternatives or the best Lookback alternatives, ranked with verified pricing.
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