Atera vs Prisma Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Professional
- AI copilot
- Remote monitoring and alerts
- Remote management
- Splashtop (up to 2 concurrent sessions)
- Patch management
- Software management
- Azure AD integration
- Audit log (1 month retention)
- Support address (1 custom)
- Service portal
- File view and transfer (up to 15GB per month)
- Mobile app (iOS and Android)
Expert
Popular- Splashtop concurrent sessions (unlimited)
- Remote access using AnyDesk
- 11 preset reports
- Ticket auto-tagging
- Custom asset types (up to 5)
- File view and transfer (up to 50GB per month)
- Audit log (6 months retention)
- Support addresses (2 custom)
Master
- Custom analytics reports (up to 10)
- Custom asset types (up to 20)
- Audit log (12 months retention)
- Custom support addresses (unlimited)
- File view and transfer (up to 80GB per month)
- Data recovery
Enterprise
- Single sign-on (SSO)
- Azure AD continuous sync
- Private software repository
- Custom domain SSL for service portal
- Network Discovery
- Custom reports (unlimited)
- Audit log (7 year retention)
- Log out all sessions
- Script-based custom fields
- Business Associate Agreement (BAA) under HIPAA
- Custom asset types (unlimited)
- File transfer (up to 100GB per month)
- 99.9% uptime SLA*
Free
- 100,000 operations* included
- 500 MB storage
- 50 databases
- No credit card required
- 60,000 operations* included
- Cache tag invalidations not included
- First 1 KiB per query egress
Starter
- 1,000,000 operations* included, then $0.0080 per 1,000
- 10 GB storage included then $2.00 per GB
- 1,000 databases included
- Includes spend limits Daily backups stored for 7 days
- First 60,000 operations* free
- $0.0180 per 1,000 operations
- Cache tag invalidations not included
- First 1 KiB per query egress free then $0.09 per GiB
Pro
Popular- 10,000,000 operations* included, then $0.0020 per 1,000
- 50 GB storage included then $1.50 per GB
- 1,000 databases included
- Includes spend limits Daily backups stored for 7 days
- First 60,000 operations* free
- $0.0080 per 1,000 operations
- $0.0080 per 1,000 cache tag invalidations
- First 1 KiB per query egress free then $0.09 per GiB
Business
- 50,000,000 operations* included, then $0.0010 per 1,000
- 100 GB storage included then $1.00 per GB
- 1,000 databases included
- Includes spend limits Daily backups stored for 30 days
- First 60,000 operations* free
- $0.0060 per 1,000 operations
- $0.0060 per 1,000 cache tag invalidations
- First 2 KiB per query egress free then $0.08 per GiB
Atera vs Prisma FAQ
- Which one is cheaper?
- Prisma is the cheaper option, starting at $10/mo vs $169/mo for Atera.
- Can I use either one for free?
- Prisma has a free plan. Atera doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Atera uses per-seat pricing, while Prisma goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Atera: Atera sits in the mid-to-upper range for MSP platforms, but the per-technician model flips the math in their favor for shops managing lots of endpoints. They're going after lean MSPs who'd get crushed by per-device pricing from competitors like NinjaRMM or ConnectWise. Prisma: At $49 for Pro, they're priced accessibly against database tooling and ORM-adjacent infrastructure plays — not trying to be the cheapest, but not swinging enterprise either. The AWS Marketplace integration signals they're actively courting teams with existing AWS spend commitments, which is a smart wedge into mid-market.
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