Axiom vs New Relic Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Axiom Cloud
- Always Free allowance (1 TB / 100 GB-hrs / 100 GB) included
- Automatic volume discounts on usage beyond the allowance
- Configurable retention
- Self-serve enterprise add-ons (SSO, RBAC, Directory Sync, Audit Logs)
- Compute credit pre-purchase for deeper discounts
- All integrations
- Email support (paid SLA + dedicated available)
Personal
- 500 GB/mo data loading
- 10 GB-hours query compute
- 25 GB storage
- 30-day retention
- Full APL access
- All integrations
- Community support
Free
- 100 GB data ingest
- Automatic logs obfuscation
- Unlimited basic
- One free full platform user
- Access to 50+ capabilities
- Data retention
Standard
- Limited to 5 full platform users
- Ticketed support availability
- 2 business days support response SLA
- SAML single sign-on
Pro
- Unlimited full platform users.
- Commitment options
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Optional: Full consumption pricing with no user licenses
Enterprise
- FedRAMP Moderate and HIPAA eligibility with Data Plus
- Priority ticket routing
- 1-hour critical initial support response SLA
- Optional: Full consumption pricing with no user licenses
Axiom vs New Relic FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Axiom: They're positioning as a cost-efficient alternative to Datadog and Splunk — usage-based with no seat tax is a deliberate shot at log management incumbents that charge per user on top of ingestion. They're going after cost-conscious engineering teams burned by unpredictable observability bills. New Relic: Positioned in the middle of the observability market — not as cheap as self-hosted options like Grafana/Prometheus, but more accessible than Datadog's per-host model at scale for data-heavy workloads. They're clearly targeting mid-market engineering teams who want a full-stack platform without Datadog's unpredictable seat-plus-host billing.
Keep tabs on both.
We'll monitor pricing changes for Axiom and New Relic and let you know when something moves.