Axiom vs New Relic Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Axiom pricing | New Relic pricing | |
|---|---|---|
| Starts at | $25/mo | Custom |
| Number of plans | 2 | 4 |
| Free plan | ||
| Free trial | — | — |
| Pricing model | usage-based | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Axiom Cloud
- Always Free allowance (1 TB / 100 GB-hrs / 100 GB) included
- Automatic volume discounts on usage beyond the allowance
- Configurable retention
- Self-serve enterprise add-ons (SSO, RBAC, Directory Sync, Audit Logs)
- Compute credit pre-purchase for deeper discounts
- All integrations
- Email support (paid SLA + dedicated available)
Personal
- 500 GB/mo data loading
- 10 GB-hours query compute
- 25 GB storage
- 30-day retention
- Full APL access
- All integrations
- Community support
Free
- 100 GB data ingest
- Automatic logs obfuscation
- Unlimited basic
- One free full platform user
- Access to 50+ capabilities
- Data retention
Standard
- Limited to 5 full platform users
- Ticketed support availability
- 2 business days support response SLA
- SAML single sign-on
Pro
- Unlimited full platform users.
- Commitment options
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Optional: Full consumption pricing with no user licenses
Enterprise
- FedRAMP Moderate and HIPAA eligibility with Data Plus
- Priority ticket routing
- 1-hour critical initial support response SLA
- Optional: Full consumption pricing with no user licenses
Axiom vs New Relic FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Axiom: Axiom sits in the lean/self-serve middle of the observability pricing pack — not a loss-leader like some free-forever tools, but far cheaper to start than enterprise-gated competitors that force you into a sales call for basic controls. They're clearly going after teams that want enterprise features without the enterprise sales cycle. New Relic: New Relic sits mid-to-premium in the observability space — pricier to reason about than flat-fee competitors like Better Stack, but positioned to compete with Datadog and Dynatrace on breadth of telemetry coverage. The all-custom pricing past Free signals they're chasing mid-market and enterprise deals where sales-assisted, negotiated pricing is the norm, not self-serve shoppers comparing sticker prices.
Still deciding? See the best Axiom alternatives or the best New Relic alternatives, ranked with verified pricing.
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