Better Stack vs incident.io Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Better Stack pricing | incident.io pricing | |
|---|---|---|
| Starts at | $34/mo | $19/mo |
| Number of plans | 3 | 4 |
| Free plan | ||
| Free trial | — | — |
| Pricing model | hybrid | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 10 monitors & heartbeats, 1 status page
- Slack & e-mail alerts
- 100,000 exceptions per month
- 5,000 session replays
- 3 GB logs retained for 3 days
- 3 GB traces retained for 3 days
- 30 GB metrics
- 3 GB web events retained for 3 days
Team member
- Free access to Telemetry
Responder
- Access to Uptime with incident management, on-call, monitoring and status pages with unlimited phone call and SMS alerts
Basic
- Slack or Microsoft Teams native incident response
- Single team on-call
- Status page
- Essential incident automation
Team
- Slack & Teams native incident response
- Multi-team on-call and alerting
- Workflows
Pro
Popular- Advanced insights & custom dashboards
- Customizable post-incident process & postmortems
- Private incidents and policies
Enterprise
- Dedicated customer success manager
- Advanced access control & multiple environments
- Enterprise security & compliance
- 99.99% uptime SLA
Better Stack vs incident.io FAQ
- Which one is cheaper?
- incident.io is the cheaper option, starting at $19/mo vs $34/mo for Better Stack.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Better Stack uses hybrid pricing, while incident.io goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Better Stack: This sits mid-market — not a bargain-bin uptime checker, not an enterprise incident command platform like PagerDuty. The free tier and modular pricing are clearly aimed at scrappy engineering teams who don't want to pay for seats they don't need but will happily pay for the specific features they do. incident.io: Priced as the modern, mid-market alternative to PagerDuty and Opsgenie, with a low entry point that undercuts the incumbents on headline cost. The unbundled on-call add-on is the interesting move: it lets them win on a cheap Slack-native incident workflow first, then monetize the pager later.
Still deciding? See the best Better Stack alternatives or the best incident.io alternatives, ranked with verified pricing.
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