Better Stack vs New Relic Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Better Stack | New Relic | |
|---|---|---|
| Starts at | Custom | Custom |
| Number of plans | 1 | 4 |
| Free plan | ||
| Free trial | — | |
| Pricing model | hybrid | usage-based |
Free for personal projects
- 10 monitors & heartbeats, 1 status page
- Slack & e-mail alerts
- 100,000 exceptions per month
- 5,000 session replays
- 3 GB logs retained for 3 days
- 3 GB traces retained for 3 days
- 30 GB metrics
- 3 GB web events retained for 3 days
Free
- 100 GB data ingest
- Automatic logs obfuscation
- Unlimited basic
- One free full platform user
- Access to 50+ capabilities
- Data retention
Standard
- Limited to 5 full platform users
- Ticketed support availability
- 2 business days support response SLA
- SAML single sign-on
Pro
- Unlimited full platform users.
- Commitment options
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Optional: Full consumption pricing with no user licenses
Enterprise
- FedRAMP Moderate and HIPAA eligibility with Data Plus
- Priority ticket routing
- 1-hour critical initial support response SLA
- Optional: Full consumption pricing with no user licenses
Better Stack vs New Relic FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Better Stack uses hybrid pricing, while New Relic goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Better Stack: At $29/responder, they're undercutting PagerDuty and Opsgenie on incident management while bundling observability that Datadog charges a premium for separately. They're going after mid-market engineering teams who are tired of stitching together three tools and paying enterprise prices for the privilege. New Relic: Positioned in the middle of the observability market — not as cheap as self-hosted options like Grafana/Prometheus, but more accessible than Datadog's per-host model at scale for data-heavy workloads. They're clearly targeting mid-market engineering teams who want a full-stack platform without Datadog's unpredictable seat-plus-host billing.
Still deciding? See the best Better Stack alternatives or the best New Relic alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Better Stack and New Relic and let you know when something moves.