Better Stack vs New Relic Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Better Stack pricing | New Relic pricing | |
|---|---|---|
| Starts at | $34/mo | Custom |
| Number of plans | 3 | 4 |
| Free plan | ||
| Free trial | — | — |
| Pricing model | hybrid | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 10 monitors & heartbeats, 1 status page
- Slack & e-mail alerts
- 100,000 exceptions per month
- 5,000 session replays
- 3 GB logs retained for 3 days
- 3 GB traces retained for 3 days
- 30 GB metrics
- 3 GB web events retained for 3 days
Team member
- Free access to Telemetry
Responder
- Access to Uptime with incident management, on-call, monitoring and status pages with unlimited phone call and SMS alerts
Free
- 100 GB data ingest
- Automatic logs obfuscation
- Unlimited basic
- One free full platform user
- Access to 50+ capabilities
- Data retention
Standard
- Limited to 5 full platform users
- Ticketed support availability
- 2 business days support response SLA
- SAML single sign-on
Pro
- Unlimited full platform users.
- Commitment options
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Optional: Full consumption pricing with no user licenses
Enterprise
- FedRAMP Moderate and HIPAA eligibility with Data Plus
- Priority ticket routing
- 1-hour critical initial support response SLA
- Optional: Full consumption pricing with no user licenses
Better Stack vs New Relic FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Better Stack uses hybrid pricing, while New Relic goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Better Stack: This sits mid-market — not a bargain-bin uptime checker, not an enterprise incident command platform like PagerDuty. The free tier and modular pricing are clearly aimed at scrappy engineering teams who don't want to pay for seats they don't need but will happily pay for the specific features they do. New Relic: New Relic sits mid-to-premium in the observability space — pricier to reason about than flat-fee competitors like Better Stack, but positioned to compete with Datadog and Dynatrace on breadth of telemetry coverage. The all-custom pricing past Free signals they're chasing mid-market and enterprise deals where sales-assisted, negotiated pricing is the norm, not self-serve shoppers comparing sticker prices.
Still deciding? See the best Better Stack alternatives or the best New Relic alternatives, ranked with verified pricing.
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