Botpress vs Intercom Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Botpress pricing | Intercom pricing | |
|---|---|---|
| Starts at | $150/mo | $29/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | usage-based | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 3 seats
- 3 AI agents
- Resolution SLA
- Help Center
- Community support
Plus
Popular- $25 AI usage included
- Unlimited AI agents
- Whitelabel webchat
- Help Center + custom domain
- Technical support via live chat
Team
- $150 AI usage included
- Unlimited seats
- Teams, routing & RBAC
- Team analytics
- Real-time collaboration
Enterprise
- Dedicated support
- Uptime SLA
- Security review
- Custom storage
- Voice channel
Essential
- Fin for service, sales & ecommerce
- Messenger
- Shared inbox and ticketing system
- Pre-built reports
Advanced
- Multiple team Inboxes
- Workflows automation builder
- Round robin assignment
- Private and multilingual Help Center
Expert
- SSO & identity management
- HIPAA support
- Service level agreements (SLAs)
- Multibrand Messenger / Help Center
Fin AI Agent
- Set up in under an hour on your current helpdesk
- Answers email, live chat, phone and more
- Customizable tone & answer length
Botpress vs Intercom FAQ
- Which one is cheaper?
- Intercom is the cheaper option, starting at $29/mo vs $150/mo for Botpress.
- Can I use either one for free?
- Botpress has a free plan. Intercom doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Botpress uses usage-based pricing, while Intercom goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Botpress: At $150-750/mo (annualized), Botpress lands in the mid-market — pricier than bare-bones chatbot builders but cheaper than enterprise conversational AI suites. They're clearly chasing teams that have outgrown DIY tools but aren't ready for a six-figure enterprise contract. Intercom: At $132 per seat for the top tier, Intercom sits firmly in the premium camp, well above budget helpdesks and priced to compete with the Zendesk and Salesforce Service Cloud crowd. The 93% Early Stage startup discount is the tell: they're willing to eat margin now to lock in high-growth companies before a cheaper rival does.
Still deciding? See the best Botpress alternatives or the best Intercom alternatives, ranked with verified pricing.
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