Braintrust vs Otter.ai Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Braintrust | Otter.ai | |
|---|---|---|
| Starts at | $249/mo | $16/mo |
| Number of plans | 3 | 4 |
| Free plan | ||
| Free trial | — | — |
| Pricing model | usage-based | per-seat |
Starter
- Platform fee
- Topics
- Processed data
- Scores
- Users
- Projects
- Playgrounds
- Experiments
- Datasets
- Human review scores
- Saved table views
- Custom columns
- Custom trace views
- Included data retention
- OAuth sign-in
- Multi-factor authentication (MFA)
- SOC 2 Type II compliance
- Community support
Pro
- Platform fee
- Topics
- Processed data
- Scores
- Users
- Projects
- Playgrounds
- Experiments
- Datasets
- Human review scores
- Playground annotations
- Saved table views
- Custom columns
- Custom trace views
- Custom charts
- Environments
- Included data retention
- OAuth sign-in
- Multi-factor authentication (MFA)
- SOC 2 Type II compliance
- Role-based access control (RBAC)
- Data processing agreement (DPA)
- Community support
- Priority support
Enterprise
- Platform fee
- Topics
- Processed data
- Scores
- Users
- Projects
- Playgrounds
- Experiments
- Datasets
- Human review scores
- Loop agent
- Playground annotations
- Saved table views
- Custom columns
- Custom trace views
- Custom charts
- Environments
- Included data retention
- Custom policies
- S3 data export
- OAuth sign-in
- Multi-factor authentication (MFA)
- SOC 2 Type II compliance
- SAML single sign-on (SSO)
- Role-based access control (RBAC)
- Data processing agreement (DPA)
- Business associate agreement (BAA)
- Uptime service level agreement (SLA)
- Community support
- Priority support
- Shared Slack channel
- Guaranteed service level agreements (SLAs)
Basic
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
- 3 lifetime audio/video file imports
- Live transcription
- Speaker identification
- Audio recording playback
- Multi-language support
- iOS and Android apps
- 300 monthly transcription minutes
- Otter MCP server
Pro
- 1200 in-app recording minutes
- Advanced AI workflows
- 10 monthly audio/video file imports
- Up to 90 mins/meeting
- Advanced meeting templates
- Unlimited storage
- Team vocabulary & taggable speakers
- Advanced search, export & playback
- Salesforce*, HubSpot*, Zapier integrations
Business
Popular- Unlimited meetings + in-app recordings
- Custom AI workflows
- Unlimited audio/video file imports*
- Up to 4 hours/meeting
- Enhanced admin features: activity logs, usage analytics, and more
- Join 3 concurrent meetings
- Prioritized support
Enterprise
- Unlimited custom AI workflows
- Otter Sales Notetaker
- Custom integrations (CRM, dialers)
- SSO, SCIM, Domain Capture
- Enterprise-grade security & controls
- HIPAA compliance (add-on)
- Otter API & Webhooks
- Video replay for Zoom and Google Meet
- AI Chat with Gmail, Google Drive, Notion, Jira
- Customer Success Program
Braintrust vs Otter.ai FAQ
- Which one is cheaper?
- Otter.ai is the cheaper option, starting at $16/mo vs $249/mo for Braintrust.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Braintrust uses usage-based pricing, while Otter.ai goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Braintrust: At $249/mo, they're priced accessibly for mid-stage AI teams but not trying to be the cheapest eval tool in the room — they're positioning against the 'build it yourself' crowd and tools like LangSmith or Weights & Biases. The startup discount (6–12 months free on Pro) signals they're actively trying to land early-stage AI companies before competitors do. Otter.ai: Otter sits in the budget-to-mid tier of AI transcription — cheaper than Fireflies or Gong by a wide margin, which makes it a natural first buy for teams not ready to commit to a full revenue intelligence platform. They're clearly going after SMBs and prosumers, not enterprise-first buyers.
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